• Resolved royalwebsolutions

    (@royalwebsolutions)


    Hello,

    We’ve got an issue with woo side cart premium and your woo discount rules plugin. The issue is that we have automatic coupons, which apply after there is a price 20 or over, but what happens is that the coupons apply only after one additional click, when it should be. Example:

    I add 3 products which cost 24kr. The coupons does not apply yet. When I add one more product or simply increase the quantity of an existing one, the coupon is shown in side cart and we can see a discount applied.

    This bug is also visible the other way around. When we have, for example, 3 products which all cost 8kr and in total the price is 24kr, when I remove one item, or simply decrease quantity by 1, the price total is 16kr, but the discount is still shown in the side cart. After one more decrease, or increase in that case, the discount rule is gone.

    We really need this thing fixed asap, our client is waiting. As for what i know, there is an issue in order in which the checking of plugins is executed. I believe the coupon code is being applied after the side cart checks everything.

    Notice, that all of this is happening only in woocomerce side cart plugin. We’ve got a premium version. If this is not a problem on your side, please reply with details so we can forward the issue to woo side cart team.

    Thank you,
    Regards.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author flycart

    (@flycart)

    Hi

    Thank you for reaching out.
    In WooCommerce -> Woo Discount Rules -> Settings -> General, try setting the “Force refresh cart widget” to YES and see if that helps.
    If not, can you please send a support request at https://www.flycart.org/support

    Please include your WordPress, WooCommerce and Woo Discount Rules versions in the request.

    Thanks
    Ramesh

    Thread Starter royalwebsolutions

    (@royalwebsolutions)

    Hi,
    Thank you for a fast response.

    The fix you offered, sadly, did not make any difference – the bug is still there, so I submitted a support ticket. Let’s hope, we can sort it out asap.

    Regards,
    Artūras

    Plugin Author flycart

    (@flycart)

    Have you received our response to your support request ?

Viewing 3 replies - 1 through 3 (of 3 total)
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