woo grid/slider/carousel crash

  • Resolved absyahia

    (@absyahia)


    1 month, 3 weeks ago

    Hello

    i have been using the “woo woo grid/slider/carousel” happily without problems. suddenly the product elements layout changed in an ugly way ( price, add to cart button).

    few days before it was in clean layout. now, for example i can’t edit the add to cart button nor the price allinment !!

    please help me!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter absyahia

    (@absyahia)

    i would say a new plugin update is required, but you know better than me ofc

    i m looking forward for your reply

    thank you

    Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

Viewing 2 replies - 1 through 2 (of 2 total)
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