Woo Grid’s Fillter not Working!

  • Resolved monithisanka

    (@monithisanka)


    10 months, 3 weeks ago

    I am using your Woo Grid to build my website’s product home page. The filter option in the Woo Grid is essential and valuable to me. Unfortunately, it is not working correctly. When visitors click on one of the product categories in the filter bar, the Woo Grid crashes and products continuously appear and disappear. Additionally, there is a problem with product repetition. When visitors press the “load more” option in the Woo Grid, it shows some previously displayed products again. (I am currently using your plugin with the Shopengine theme builder). Please pay attention to this issue.

    • This topic was modified 10 months, 3 weeks ago by monithisanka.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @monithisanka

    At first, thank you for choosing our plugin and service.

    To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

    Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

    Kind Regards

    Thread Starter monithisanka

    (@monithisanka)

    https://futurebrainy.com/ai-tools/

    Hi @monithisanka

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Woo Grid’s Fillter not Working!’ is closed to new replies.

Tags