Woo Payments Processing Issue

Hi @maxobom

The error message you’re seeing usually occurs when your WooPayments is in test mode, but a real card number is being used. When you’re in test mode, you should only use the test card numbers provided by Stripe: https://woocommerce.com/document/woopayments/testing-and-troubleshooting/testing/#test-cards

However, if you have tested everything and are ready to take real payment, you can disable test mode by navigating to WooCommerce > Settings > Payments > WooPayments > Settings. More info: https://woocommerce.com/document/woopayments/settings-guide/#general

I hope this clarifies your concern. If you have any other questions, feel free to ask.

I have already disabled test mode and in payment tab I am seeing this”https://ibb.co/MSMTTgm” and I if click on edit details it redirects me to the same page again and again: “https://ibb.co/4FZ5J0X“

Hi @maxobom

Your account seems not yet approved, or might need more details. Could you please open a ticket about this from WooCommerce.com > My profile > Support? You may need to create an account before you can access that page.

Please include a link to this forum thread, so that we can keep track of what’s already been done.

We will be able to help you further there.

I have submitted the ticket.

Hi @maxobom,

Glad to hear it – thanks for letting us know!

One of our Happiness Engineers will be in touch with you to assist you further.

I’ll now mark this thread as resolved. If you have any further questions, I recommend creating a new thread.