Woo Payments Temporarily Suspended

  • Resolved aaqibahmed11

    (@aaqibahmed11)


    9 months, 3 weeks ago

    Many days are gone, our woopayment deposits are?temporarily suspended?and the payment is shown in the available fund. And I also created ticket #7696013. Pepe R. asked me for a copy of site’s System Status, which I also provided to him 24 hours before, I also contacted Stripe, and they are saying that there is no issue with there end, I don’t know how you’re running business and helping businesses; you are handling payments for businesses and you don’t have active support to answer, I am sure i don’t recommend your plugin to anyone. How we can grow our business you’re not paying our payments on time, I suddenly stop my marketing and waiting for you first resolve this, This case is financial case, And let’s say you don’t have enough support to answer queries, so why are you on boarding more new accounts.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Thank you for bringing this to our notice, @aaqibahmed11.

    Kindly note, this is an account issue, therefore, it requires further looking into. Also, all related correspondence would be made via ticket #7696013 shortly.

    Thank you so much for your patience.

    Thread Starter aaqibahmed11

    (@aaqibahmed11)

    pepe your shortly not completed yet? It’s 48 hours now, I submitted all details which you asked no response from your side

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @aaqibahmed11,

    I’ve just checked your ticket #7696013 and noticed that one of our Happiness Engineers has already responded and resolved your issue.

    I’m going to mark this thread as resolved now. If you have any more questions, feel free to create a new topic here.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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