Woocomerce checkout

Please post the link to your site.

At:
Dashboard > WooCommerce > Settings > Accounts & Privacy > Account creation
is “When creating an account, automatically generate an account password” checked?

If it is checked, then the create a new password text box will not appear. The password will be created automatically and sent to the user by email. I did not want to complete a purchase so I was unable to test this theory. Maybe you could? You will need a non-registered email address, & maybe temporarily put up a free product you can buy as a test.

If that’s not the issue, I can see there are 25 errors showing in the console. Its not possible to say if one of these is blocking the password box from showing. Errors include:
recaptcha api not found
recaptcha invalid site key
SSL certificate invalid
2 elements with non-unique id
mixed content
No UI will be shown

I think you’ll need to work through these to be able to rule them out as a possible cause of the password box not showing.

If nevertheless the problem remains, I note that your theme is using its own templates so the checkout pages are not WooCommerce code. You’ll need to approach your theme vendors’ support service as this forum is unable to support commercial themes. But check the settings and fix the other errors first.

Thank you.I have done that but for some strange reason its showing in mobile not on desktop

“When creating an account, automatically generate a username from the customer’s email address”

When I check this the account password goes and when I uncheck it comes but it also comes with adding username.I only want password

I can now see the password box on desktop and on all viewport widths so looks OK from here.

It’s working thanks. Another issue I have is quantity box and add to basket there is no space in between it.

Try this custom css:

.quantity {
  margin-bottom: 20px;
}

Check for unwanted side effects elsewhere on the site.

Thank you it worked.Also as you can see from my website the logo drops down.What is the recommended logo size for navigation menu

I don’t think there is a recommended size. Its up to the the webmaster or designer as to what they think looks good.

What size do you think I need?

To me it looks good like it is. But the size is subjective – so its up to the person in charge.

But when I view in mobile the size gets messed up and it looks really bad

This custom css should stop the logo from getting too big:

.site-header .site-logo img {
  width: 120px !important;
}

I think the issue of the related products needs to go to the theme vendor’s support service. Its going to need some work and its not appropriate to support commercial themes’ styling problems here.

Oh okay no problem.Thank you for your help. You think the related products is a big issue.

I don’t know. Best to start a new topic for that.