Woocomerce conflict

  • Resolved bitz98

    (@bitz98)


    2 years, 7 months ago

    I need help, when I activate automator pro and woocomerce simultaneously, I lose access to wp-admin/plugins.php

    Fatal error: Uncaught Error: Attempt to assign property “translations” on null in /home2/faciltec/public_html/wp-content/plugins/woocommerce/includes/admin/helper/class-wc-helper-updater.php:81 Stack trace: #0 /home2/faciltec/public_html/wp-includes/class-wp-hook.php(309): WC_Helper_Updater::transient_update_plugins(NULL) #1 /home2/faciltec/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(NULL, Array) #2 /home2/faciltec/public_html/wp-includes/option.php(1989): apply_filters(‘pre_set_site_tr…’, Object(stdClass), ‘update_plugins’) #3 /home2/faciltec/public_html/wp-includes/update.php(357): set_site_transient(‘update_plugins’, Object(stdClass)) #4 /home2/faciltec/public_html/wp-includes/class-wp-hook.php(307): wp_update_plugins(”) #5 /home2/faciltec/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array) #6 /home2/faciltec/public_html/wp-includes/plugin.php(474): WP_Hook->do_action(Array) #7 /home2/faciltec/public_html/wp-admin/admin.php(385): do_action(‘load-plugins.ph…’) #8 /home2/faciltec/public_html/wp-admin/plugins.php(10): require_once(‘/home2/faciltec…’) #9 {main} thrown in /home2/faciltec/public_html/wp-content/plugins/woocommerce/includes/admin/helper/class-wc-helper-updater.php on line 81`

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter bitz98

    (@bitz98)

    sometimes after waking up the next day i lose full access to wp-admin, i have to rename the plugin and reactivate it, but i still can’t access wp-admin/plugins.php

    Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    Hi @bitz98 , sorry to hear about the issue. It’s not one we’ve seen before and we would definitely like to understand what happened.

    With only Automator active (not Pro), please navigate to Automator > Tools in /wp-admin/ and send a copy of the system report to [email protected] or through your account on our website. The report may have details about your site that shouldn’t be public so the Help Desk contact is preferred rather than posting the details here. Also let us know what version of Pro you’re using.

    We’re wondering if you’re running a WooCommerce Admin plugin, and it also may be related to your PHP version and potentially an old version of one of our plugins. The system report will help us better assess that.

    Thanks

    Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    Hi @bitz98 , since it’s been a month since the last update, we’ll go ahead and close this ticket. Hopefully you’re all set now, but if you are still seeing any issues, feel free to reach out to our team for assistance.

    Hi, @bitz98 i am getting exactly the same error. Just wondering if you have managed to fix the issue? this error really annoys the admin..

    hope to hear from you.. Thx!

    Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    Hi @futureyoon , any chance you could open a ticket on our site and send us your System report from Automator > Tools? That will help us better assess what might be happening and help you with a resolution.

    I have already dropped an email but no response. I guess it was due to over the weekend.
    You can reply the email there. Thx

    • This reply was modified 2 years, 4 months ago by futureyoon.
Viewing 6 replies - 1 through 6 (of 6 total)
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