WooComm: Last sync error: Error: Invalid response from your WooCommerce store

  • Resolved mystyleplatform

    (@mystyleplatform)


    2 years ago

    My printful store dashboard has this error:

    Hey! Something went wrong with sync.

    Last sync error: Error: Invalid response from your WooCommerce store. Please make sure your site is working and no plugins are blocking WooCommerce API access. Try to refresh data. If error persists, contact customer support.

    I recently moved to a CDN, could that be causing this issue? I was fine syncing a product not too long ago before moving to the CDN (Quic.Cloud).

    What is the process to debug this? How do I know what URL is being hit that is giving the invalid response or what response is being given?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • katherineprintful

    (@katherineprintful)

    Hey! This error usually means that something on your server’s side is creating connection issues. It can either be an unsupported plugin, server issues, or a variety of other problems. Please reach out to your hosting provider to see if they can assist you further. It might be related to the move to a CDN, but it can’t be said for sure.
    We don’t see on our end what the issue is, I’m afraid. You and also check if the store URL in Printful settings is correct.

    Thread Starter mystyleplatform

    (@mystyleplatform)

    It just started working suddenly at some point, not sure why.

Viewing 2 replies - 1 through 2 (of 2 total)
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