• Resolved abcdive

    (@abcdive)


    Hello,

    After installing version 3.6.4 all prices are without Taxes. I checked the settings, but alle prices should be including taxes.

    I immediately uninstalled it by replacing the website with an earlier backup.

    I hope you can help.

    Thanks,

    Remco
    ABC Dive Shop

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Is the drop down showing “excluded”?

    Can you disable all plugins excepet for WC and refresh.

    If nothing after that please switch to a default theme temporarily while still keeping plugins disabled.

    Thread Starter abcdive

    (@abcdive)

    Hello,

    The dropdown is showing including taxes.

    But why disable all plugins? These plugin are needed for my webshop.
    It is not possible to disable them all on a live webshop. The functionality of the shop will not work without these additional plugins.

    Is there no other way?

    It has been the process to troubleshoot.

    Please refer to this guide for more information.

    Hi there,

    I am having the same issue when the

    WP HTML Mail – WooCommerce

    plugin is activated. Deactivating it solves the problem.

    Cheers Andy

    Thread Starter abcdive

    (@abcdive)

    Hello Andy,
    Thanks for the advise.
    I deactivated the WP HTML Mail plugin and now the prices are OK.
    When I activate the plugin, the problem with the TAX prices is back.

    I did not deactivate the plugin WP HTML Mail – WooCommerce, but only the WP HTML Mail plugin.

    @stef: Is there something you can do, or do I have to report this problem else?
    Thanks, Remco
    ABC Dive

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there,

    If the issue is not present when the WP HTML Mail plugin is deactivated then the issue lies within that plugin. You’ll want to contact the plugin author to correct their plugin to prevent this from occurring.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Woocommerce 3.6.4 TAX problem’ is closed to new replies.