WooCommerce 404 Error on All Pages

@jpc2020 If I am reading this correctly, you are seeing products in the admin, but when you try to view them on the front end you get a 404 error? If so, can you go to Settings > Permalinks and save that page. Once that’s done, does that fix the error?

If not, would you mind going to WooCommerce > Status, then using the button near the top left to copy the System Status Report then paste it here for us?

### WordPress Environment ###

WordPress address (URL): https://www.nextlevelwebdesign.co.uk
Site address (URL): https://www.nextlevelwebdesign.co.uk
WC Version: 4.5.2
REST API Version: ? 4.5.2
WC Blocks Version: ? 3.1.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.5.0
Log Directory Writable: ?
WP Version: 5.5.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: ?

### Server Environment ###

Server Info: nginx/1.18.0
PHP Version: 7.4.10
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 3000
cURL Version: 7.58.0
OpenSSL/1.1.1g

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.24-MariaDB-1:10.3.24+maria~bionic
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.5.2
WC Database Prefix: bdm_
Total Database Size: 31.55MB
Database Data Size: 24.43MB
Database Index Size: 7.12MB
bdm_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
bdm_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
bdm_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
bdm_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
bdm_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
bdm_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
bdm_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
bdm_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
bdm_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
bdm_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
bdm_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
bdm_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
bdm_actionscheduler_actions: Data: 0.17MB + Index: 0.16MB + Engine InnoDB
bdm_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
bdm_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
bdm_actionscheduler_logs: Data: 3.52MB + Index: 1.91MB + Engine InnoDB
bdm_cmplz_cookiebanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_cmplz_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_cmplz_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
bdm_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
bdm_cp_calculated_fields_form_discount_codes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_cp_calculated_fields_form_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_cp_calculated_fields_form_revision: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_cp_calculated_fields_form_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_defender_lockout: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_defender_lockout_log: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
bdm_et_bloom_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_et_social_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_ezfc_forms_views: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
bdm_fbv: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
bdm_fbv_attachment_folder: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_frmt_form_entry: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
bdm_frmt_form_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
bdm_frmt_form_views: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
bdm_layerslider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_layerslider_revisions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
bdm_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_options: Data: 3.16MB + Index: 0.09MB + Engine InnoDB
bdm_postmeta: Data: 3.38MB + Index: 0.36MB + Engine InnoDB
bdm_posts: Data: 9.03MB + Index: 1.11MB + Engine InnoDB
bdm_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
bdm_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
bdm_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
bdm_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
bdm_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
bdm_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
bdm_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
bdm_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
bdm_user_registration_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
bdm_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
bdm_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
bdm_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
bdm_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
bdm_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
bdm_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
bdm_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
bdm_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
bdm_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
bdm_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
bdm_wpefc_calendarCategories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpefc_calendarEvents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpefc_calendarReminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpefc_calendars: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpefc_coupons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpefc_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpefc_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpefc_forms: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
bdm_wpefc_items: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
bdm_wpefc_layeredImages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpefc_links: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpefc_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpefc_redirConditions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpefc_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpefc_steps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpefc_variables: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
bdm_yoast_indexable: Data: 2.47MB + Index: 1.38MB + Engine InnoDB
bdm_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
bdm_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
bdm_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
bdm_yoast_prominent_words: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
bdm_yoast_seo_links: Data: 0.16MB + Index: 0.11MB + Engine InnoDB
bdm_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sf_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sf_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_sf_defender_lockout: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sf_defender_lockout_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sf_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sf_options: Data: 0.13MB + Index: 0.03MB + Engine InnoDB
wp_sf_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sf_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_sf_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sf_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sf_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sf_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sf_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sf_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sf_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

### Post Type Counts ###

attachment: 296
custom_css: 1
customize_changeset: 3
et_pb_layout: 29
foogallery: 10
forminator_forms: 2
nav_menu_item: 19
oembed_cache: 5270
page: 30
post: 5
product: 11
project: 1
revision: 94
schema: 2
shop_coupon: 1
shop_order: 1
user_registration: 1
wdf_scan: 1
wdf_scan_item: 3
wpforms: 1
wpmudev_custom_video: 48

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (17) ###

FooGallery: by FooPlugins – 1.9.34
Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 4.7.2
Divi Booster: by Dan Mossop – 3.3.0
FileBird: by Ninja Team – 4.0.6
FooBox Image Lightbox (Premium): by FooPlugins – 2.7.11
Forminator Pro: by WPMU DEV – 1.14.0
Beehive Pro: by WPMU DEV – 3.3.0
Jetpack by WordPress.com: by Automattic – 9.0.1
Mailchimp for WooCommerce: by Mailchimp – 2.4.7 – Installed version not tested with active version of WooCommerce 4.5.2
Schema: by Hesham – 1.7.8.3
WooCommerce Services: by Automattic – 1.24.3 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce: by Automattic – 4.5.2
Yoast SEO Premium: by Team Yoast – 15.0
Defender Pro: by WPMU DEV – 2.3.2
Smush Pro: by WPMU DEV – 3.7.1
WPMU DEV Dashboard: by WPMU DEV – 4.10.4
WPMU DEV Videos: by WPMU DEV – 1.8.1

### Inactive Plugins (4) ###

Facebook for WooCommerce: by Facebook – 2.0.3
Hummingbird Pro: by WPMU DEV – 2.6.2
WP Cost Estimation & Payment Forms Builder: by Biscay Charly (loopus) – 9.709
WP Social Chat: by QuadLayers – 4.7.0

### Dropin Plugins (1) ###

object-cache.php: WPMU DEV Hummingbird Object Cache

### Must Use Plugins (1) ###

WPMU DEV Hosting: by WPMU DEV – 0.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #2047 - /services/
Basket: #9294 - /basket/
Checkout: #9295 - /checkout/
My account: #9296 - /my-account/
Terms and conditions: #2107 - /contact-us/terms-and-conditions/

### Theme ###

Name: Divi
Version: 4.6.5
Author URL: https://www.elegantthemes.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: –

@jpc2020 I am not seeing anything standing out in the System Status Report. Can you confirm if this is still an issue? When I go to the /services/ page that is set as the shop base, it seems to work, there are just no products listed.

Also, by any chance, is there a directory/folder on the server named services? this could cause an issue because the redirects wouldn’t work if the directory was found.

Hi Jesse,

one of my sites has also been having this problem. I first noted it on October 7. Resetting the permalinks did fix the issue, but only temporarily. Everything was fine for a few days and then it all broke again. Fixed, again, by re-saving the unchanged permalink settings, but it seems very likely that it will happen again, based on this pattern. Some of the pages threw 404 errors while some redirected automatically to other pages with slugs similar to the product/product-category slugs. I suspect there may be some kind of conflict with Jetpack, since that plugin was updated on 10/7. The problem did NOT arise on my dev/sandbox site, which has a very similar setup but no Jetpack.

Thanks for your help with this troublesome issue.

Regards,
Alison