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Resolved eraybel
(@eraybel)

3 years, 3 months ago

Hello there,
I’m having a problem on my web page. I have detected a problem with customer feedback on my woocommerce based e-commerce site. While customers are browsing between products while shopping, they go to that product without clicking on a product or throw it on a different page. Is it because of woocommerce or am I having a problem with my theme?

Viewing 6 replies - 1 through 6 (of 6 total)

(@rainfallnixfig)

Can you please share a link to your site and the exact steps we should take to replicate the issue? Also, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Thanks.

Thread Starter

eraybel

(@eraybel)

3 years, 2 months ago


### WordPress Environment ###

WordPress address (URL): https://www.unipak.com.tr
Site address (URL): https://www.unipak.com.tr
WC Version: 5.6.0
REST API Version: ? 5.6.0
WC Blocks Version: ? 5.5.1
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.5.1
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: tr_TR
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.29
PHP Post Max Size: 100 MB
PHP Time Limit: 900
PHP Max Input Vars: 1000
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.5.68-MariaDB
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.2.2
WC Database Prefix: v8Bppas6pP_
Toplam veritaban? boyutu: 982.07MB
Veritaban? veri boyutu: 661.65MB
Veritaban? indis boyutu: 320.42MB
v8Bppas6pP_woocommerce_sessions: Veriler: 2.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_woocommerce_api_keys: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
v8Bppas6pP_woocommerce_attribute_taxonomies: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_woocommerce_downloadable_product_permissions: Veriler: 0.02 MB + Dizin: 0.06 MB + Motor InnoDB
v8Bppas6pP_woocommerce_order_items: Veriler: 7.52 MB + Dizin: 2.52 MB + Motor InnoDB
v8Bppas6pP_woocommerce_order_itemmeta: Veriler: 46.59 MB + Dizin: 41.09 MB + Motor InnoDB
v8Bppas6pP_woocommerce_tax_rates: Veriler: 0.02 MB + Dizin: 0.06 MB + Motor InnoDB
v8Bppas6pP_woocommerce_tax_rate_locations: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
v8Bppas6pP_woocommerce_shipping_zones: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_woocommerce_shipping_zone_locations: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
v8Bppas6pP_woocommerce_shipping_zone_methods: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_woocommerce_payment_tokens: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_woocommerce_payment_tokenmeta: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
v8Bppas6pP_woocommerce_log: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_abj404_logsv2: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
v8Bppas6pP_abj404_logs_hits: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_abj404_lookup: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
v8Bppas6pP_abj404_permalink_cache: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
v8Bppas6pP_abj404_redirects: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
v8Bppas6pP_abj404_spelling_cache: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
v8Bppas6pP_actionscheduler_actions: Veriler: 3.02 MB + Dizin: 5.45 MB + Motor InnoDB
v8Bppas6pP_actionscheduler_claims: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_actionscheduler_groups: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_actionscheduler_logs: Veriler: 2.06 MB + Dizin: 2.03 MB + Motor InnoDB
v8Bppas6pP_adtribes_my_conversions: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_apexnb_subscriber: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_apex_notification_bar: Veriler: 0.03 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_chaty_contact_form_leads: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_commentmeta: Veriler: 1.52 MB + Dizin: 0.72 MB + Motor InnoDB
v8Bppas6pP_comments: Veriler: 21.55 MB + Dizin: 17.61 MB + Motor InnoDB
v8Bppas6pP_feedmanager_channel: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
v8Bppas6pP_feedmanager_country: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
v8Bppas6pP_feedmanager_feed_status: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
v8Bppas6pP_feedmanager_field_categories: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_feedmanager_product_feed: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_feedmanager_product_feedmeta: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
v8Bppas6pP_feedmanager_source: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
v8Bppas6pP_hmwp_blocked_ips: Veriler: 12.47 MB + Dizin: 4.04 MB + Motor MyISAM
v8Bppas6pP_hmwp_ms_intrusions: Veriler: 53.60 MB + Dizin: 0.79 MB + Motor MyISAM
v8Bppas6pP_iyzico_card: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_iyzico_order: Veriler: 1.52 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_links: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_ms_snippets: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_omnisend_logs: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_options: Veriler: 22.02 MB + Dizin: 1.27 MB + Motor InnoDB
v8Bppas6pP_pmxe_exports: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_pmxe_google_cats: Veriler: 0.39 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_pmxe_posts: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_pmxe_templates: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_pmxi_files: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_pmxi_history: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_pmxi_images: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_pmxi_imports: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_pmxi_posts: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_pmxi_templates: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_postmeta: Veriler: 204.33 MB + Dizin: 174.58 MB + Motor InnoDB
v8Bppas6pP_posts: Veriler: 18.05 MB + Dizin: 10.09 MB + Motor InnoDB
v8Bppas6pP_revslider_css: Veriler: 0.13 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_revslider_css_bkp: Veriler: 0.13 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_revslider_layer_animations: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_revslider_layer_animations_bkp: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_revslider_navigations: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_revslider_navigations_bkp: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_revslider_sliders: Veriler: 0.22 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_revslider_sliders_bkp: Veriler: 0.03 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_revslider_slides: Veriler: 3.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_revslider_slides_bkp: Veriler: 0.50 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_revslider_static_slides: Veriler: 0.11 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_revslider_static_slides_bkp: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_rio_process_queue: Veriler: 0.06 MB + Dizin: 0.08 MB + Motor InnoDB
v8Bppas6pP_sgpb_subscribers: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_sgpb_subscription_error_log: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_shop_ct_attributes: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_shop_ct_cart: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_shop_ct_download_permissions: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_shop_ct_order_meta: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_shop_ct_order_products: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_shop_ct_product_meta: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_shop_ct_sessions: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_shop_ct_shipping_zones: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_shop_ct_shipping_zone_countries: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_smush_dir_images: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
v8Bppas6pP_snippets: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_social_users: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_termmeta: Veriler: 0.08 MB + Dizin: 0.09 MB + Motor InnoDB
v8Bppas6pP_terms: Veriler: 0.06 MB + Dizin: 0.03 MB + Motor InnoDB
v8Bppas6pP_term_relationships: Veriler: 1.33 MB + Dizin: 0.33 MB + Motor InnoDB
v8Bppas6pP_term_taxonomy: Veriler: 0.06 MB + Dizin: 0.05 MB + Motor InnoDB
v8Bppas6pP_tm_taskmeta: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
v8Bppas6pP_tm_tasks: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_usermeta: Veriler: 37.41 MB + Dizin: 24.97 MB + Motor InnoDB
v8Bppas6pP_users: Veriler: 1.52 MB + Dizin: 1.05 MB + Motor InnoDB
v8Bppas6pP_wap_nex_forms: Veriler: 0.35 MB + Dizin: 0.00 MB + Motor MyISAM
v8Bppas6pP_wap_nex_forms_email_templates: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_wap_nex_forms_entries: Veriler: 10.52 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_wap_nex_forms_files: Veriler: 0.13 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_wap_nex_forms_stats_interactions: Veriler: 0.47 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_wap_nex_forms_temp_report: Veriler: 0.05 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_wap_nex_forms_views: Veriler: 8.52 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_wcch_page_history: Veriler: 170.84 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_wc_admin_notes: Veriler: 0.06 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_wc_admin_note_actions: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_wc_category_lookup: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_wc_customer_lookup: Veriler: 2.52 MB + Dizin: 1.73 MB + Motor InnoDB
v8Bppas6pP_wc_download_log: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
v8Bppas6pP_wc_gpf_render_cache: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_wc_order_coupon_lookup: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
v8Bppas6pP_wc_order_product_lookup: Veriler: 6.52 MB + Dizin: 7.91 MB + Motor InnoDB
v8Bppas6pP_wc_order_stats: Veriler: 3.52 MB + Dizin: 4.53 MB + Motor InnoDB
v8Bppas6pP_wc_order_tax_lookup: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
v8Bppas6pP_wc_osmeta: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
v8Bppas6pP_wc_product_meta_lookup: Veriler: 1.50 MB + Dizin: 0.95 MB + Motor InnoDB
v8Bppas6pP_wc_reserved_stock: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_wc_tax_rate_classes: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_wc_webhooks: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_wdr_order_discounts: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_wdr_order_item_discounts: Veriler: 0.05 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_wdr_rules: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_woocommerce_gpf_google_taxonomy: Veriler: 2.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_woocommerce_order_status_action: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_woopricesim_fields: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_woopricesim_regex: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_woopricesim_settings: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_woopricesim_simulations: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_woopricesim_simulators: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_wpmailsmtp_tasks_meta: Veriler: 0.06 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_wpmelon_advbedit_temp: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
v8Bppas6pP_yith_wcwl: Veriler: 2.05 MB + Dizin: 1.02 MB + Motor InnoDB
v8Bppas6pP_yith_wcwl_lists: Veriler: 1.13 MB + Dizin: 9.11 MB + Motor InnoDB
v8Bppas6pP_yoast_indexable: Veriler: 6.50 MB + Dizin: 6.34 MB + Motor InnoDB
v8Bppas6pP_yoast_indexable_hierarchy: Veriler: 1.52 MB + Dizin: 0.67 MB + Motor InnoDB
v8Bppas6pP_yoast_migrations: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
v8Bppas6pP_yoast_primary_term: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
v8Bppas6pP_yoast_prominent_words: Veriler: 0.08 MB + Dizin: 0.09 MB + Motor InnoDB
v8Bppas6pP_yoast_seo_links: Veriler: 0.23 MB + Dizin: 0.16 MB + Motor InnoDB
v8Bppas6pP_yoast_seo_meta: Veriler: 0.06 MB + Dizin: 0.00 MB + Motor InnoDB

### Post Type Counts ###

amm: 3
attachment: 1394
blocks: 16
custom_css: 1
customize_changeset: 59
gfw_report: 4
mts_notification_bar: 1
nav_menu_item: 63
oembed_cache: 19
page: 46
popup: 2
popup_theme: 8
post: 13
product: 438
product_variation: 2816
revision: 152
shop_coupon: 5
shop_order: 30133
shop_order_refund: 7
uni_cpo_option: 1
wc_custom_statuses: 8
wccf_checkout_field: 6
whatsapp-accounts: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (46) ###

Hide My WP: (wpWave) – 6.1
WP Admin Menu Manager: () – 3.0.12
Klasik düzenleyici: (WordPress kat?l?mc?lar?) – 1.6
Code Snippets: (Code Snippets Pro) – 2.14.1
Google Tag Manager for WordPress: (Thomas Geiger) – 1.12.3
Enhanced E-commerce for Woocommerce store: (Tatvic) – 2.3.6.1
WooCommerce i?in Facebook: (Facebook) – 2.6.1
Flexible Checkout Fields: (WP Desk) – 3.0.11
GTmetrix for WordPress: (GTmetrix) – 0.4.4
HookMeUp – Additional Content for WooCommerce: (GetBowtied) – 1.3.3
Image Optimizer: () – 50.0
Intense Türkiye ?l ?l?e Eklentisi For WooCommerce: (Intense Yaz?l?m) – 1.2.3
iyzico WooCommerce: (iyzico) – 3.1.0
Loco Translate: (Tim Whitlock) – 2.5.2
Custom Login Page Customizer: (Hardeep Asrani) – 2.1.1
NEX-Forms - Ultimate: (Basix) – 7.8.1
Omnisend for Woocommerce: (Omnisend) – 1.7.6
OneSignal Push Notifications: (OneSignal) – 2.2.2
Optinly - WordPress Popup Plugin: (OptinlyHQ) – 1.0.8
Popup Builder: (Sygnoos) – 4.0.2
Really Simple SSL: (Really Simple Plugins) – 4.0.8
Regenerate Thumbnails: (Alex Mills (Viper007Bond)) – 3.1.4
Slider Revolution Before/After Add-On: (ThemePunch) – 2.1.2
Slider Revolution Bubblemorph AddOn: (ThemePunch) – 2.2.2
Slider Revolution Lottie AddOn: (ThemePunch) – 2.0.6
Slider Revolution Mousetrap Add-On: (ThemePunch) – 2.0.10
Slider Revolution Particles Effect: (ThemePunch) – 2.3.6
Slider Revolution: (ThemePunch) – 6.4.11
Webcraftic Robin image optimizer: (Webcraftic ) – 1.5.0
CTX Feed: (WebAppick) – 4.4.9
Woo Discount Rules: (Flycart) – 2.3.7
Woocommerce Advanced Bulk Edit: (George Iron) – 4.3
WooCommerce Checkout Field Editor: (WooCommerce) – 1.5.13
WooCommerce Conversion Tracking: (weDevs) – 2.0.8
WooCommerce Custom Fields: (RightPress) – 2.2.5
WooCommerce Google Analytics Integration: (WooCommerce) – 1.5.1
WooCommerce PDF Invoice: (RightPress) – 3.1.5
WooCommerce Google Product Feed: (Ademti Software Ltd.) – 7.8.3
WooCommerce Sequential Order Numbers Pro: (SkyVerge) – 1.14.1
WooCommerce Table Rate Shipping: (Bolder Elements) – 4.2
WooCommerce TM Extra Product Options: (themecomplete) – 4.6.2
WooCommerce: (Automattic) – 5.6.0
WP Mail SMTP: (WPForms) – 2.6.0
WP Product Feed Manager: (Michel Jongbloed) – 1.30.0
WP Rocket: (WP Media) – 3.8.8
YITH WooCommerce Wishlist: (YITH) – 3.0.25

### Inactive Plugins (8) ###

Apex Notification Bar: (AccessPress Themes) – 2.1.1
Checkout Field Editor and Manager for WooCommerce: (Acowebs) – 2.1.15
FG PrestaShop to WooCommerce: (Frédéric GILLES) – 4.20.1
Insert Headers and Footers: (WPBeginner) – 1.5.0
myStickymenu: (Premio) – 2.5.1
Notibar - WordPress Notification Bar: (Ninja Team) – 1.9.3
WP Notification Bar Pro By MyThemeShop: (MyThemeShop) – 1.1.34
Yoast SEO Premium: (Team Yoast) – 15.9

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: TRY (?)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Ma?aza giri? sayfas?: #63 - /shop/
Sepet sayfas?: #62 - /cart/
?deme sayfas?: #61 - /checkout/
Hesab?m sayfas?: #60 - /my-account/
?artlar ve ko?ullar: #1445 - /mesafeli-satis-sozlesmesi/

### Theme ###

Name: Flatsome
Version: 3.13.1
Author URL: https://www.uxthemes.com/
Child Theme: ? – WooCommerce'i kendinizin olu?turmad??? ana bir temada düzenliyorsan?z
yard?mc? bir tema kullanman?z? ?neririz. Bkz.: Nas?l yard?mc? tema olu?turulur?

WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
/var/www/vhosts/unipak.com.tr/httpdocs/wp-content/plugins/woocommerce-tm-extra-product-options/templates/cart/cart-item-data.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

### WooCommerce Google Product Feed fields ###

Product description: Main product description (full preferred) plus variation description.
Availability: Defaults to "in stock".
Brand: 
Manufacturer Part Number (MPN): Pre-populates from sku taxonomy.
Product Type: Defaults to "Büro Malzemeleri > Nakliye Sarf Malzemeleri > Ta??ma ve Nakliyat Kutular?".
Google Product Category: Defaults to "Büro Malzemeleri > Nakliye Sarf Malzemeleri > Ta??ma ve Nakliyat Kutular?".
Adwords labels: Pre-populates from product_cat taxonomy.

### WooCommerce Google Product Feed options ###

Include variations in feed: No
Send item_group_id: Enabled

### Action Scheduler ###

Complete: 6.544
Oldest: 2021-07-28 05:03:38 +0000
Newest: 2021-08-27 05:12:50 +0000

Failed: 48
Oldest: 2019-06-21 23:19:19 +0000
Newest: 2021-04-27 14:42:33 +0000

Pending: 3
Oldest: 2021-08-27 05:45:24 +0000
Newest: 2021-08-27 15:12:26 +0000

### Status report information ###

Generated at: 2021-08-27 08:13:31 +03:00

my web page link : https://www.unipak.com.tr/

Mirko P.

(@rainfallnixfig)

3 years, 2 months ago

Hi @eraybel,

I visited your site and didn’t notice any particular issue while navigating through the products. Can you provide step-by-step instructions in order for us to replicate the issue on your site? You could also record a short video with one of the free online services so we can understand where the issue is located and provide you with guidance.

Thanks.

Thread Starter

eraybel

(@eraybel)

3 years, 2 months ago

Hello @rainfallnixfig

I don’t get the problem myself when I enter from my own mobile device, but since my customers do not have the problem of complaining about this issue, it is not possible for me to shoot you a short video, but I can briefly explain it as follows. The feedback I got from a customer who visited my page is as follows. goes inside. I don’t understand much about this subject, I don’t see a problem on my IOS device. I’m not sure if it’s a problem with my client’s Android device or IOS device, I just want to know if this problem is caused by theme or WooCommerce.

Plugin Support

abwaita a11n

(@abwaita)

3 years, 2 months ago

Hi @eraybel,

but I can briefly explain it as follows. The feedback I got from a customer who visited my page is as follows. goes inside. I don’t understand much about this subject, I don’t see a problem on my IOS device. I’m not sure if it’s a problem with my client’s Android device or IOS device, I just want to know if this problem is caused by theme or WooCommerce.

It’s hard to tell the cause of the issue going by the info so far given.

If you were unable to replicate the issue, it might be an edge case with the specific customer. Since there’s not much context for us to try replicating the issue on our end as well, I’d recommend monitoring for a similar case in future and then gathering as much info as possible on how the issue comes about.

Thanks.

Mirko P.

(@rainfallnixfig)

3 years, 2 months ago

Hi there,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Woocommerce’ is closed to new replies.