woocommerce

  • Resolved holasace

    (@holasace)


    1 year, 8 months ago

    AM trying to add downloadable file product to woo commerce when i click on update the file disappear and i get this error belo:

    The downloadable file?https://drive.google.com/open?action=igd-wc-download&id=1xTwvJF-Y_gOR9DntZHKtZu-0IjguMbtn&account_id=01102411894366564065&name=Online%20Review%20Customer%20Explainer.zip&type=application/x-zip-compressed?cannot be used: it is not located in an approved directory. Please contact a site administrator for help.

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  • Plugin Author Prince

    (@princeahmed)

    Hi @holasace

    Thank you for bringing this issue to our attention. We apologize for any inconvenience this may have caused. Our team is dedicated to providing the best possible service and we are here to help.

    Since you are using the PRO version of the plugin, Can you please contact our support team for a fast fix: https://softlabbd.com/contact-us/

    This will help us understand the issue and provide a solution as soon as possible. We would like to work with you to resolve the issue and make sure you are completely satisfied with our product.

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