• Resolved johnhedouglas

    (@johnhedouglas)


    Why does an order placed in WooCommerce always create a new product in products in WooCommerce? I am using the Houzez WordPress Template

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @johnhedouglas,

    It’s important to note that an order placed in WooCommerce should not create a new product. The system is designed to track orders and products separately. When an order is made, it simply associates the order with the existing product, not create a new one.

    If you are experiencing this issue, it might be related to the Houzez WordPress Template you’re using or possibly a plugin conflict. I suggest you temporarily disable all other plugins and switch to a default WordPress theme like Storefront to see if the problem persists. If the issue is resolved, you can reactivate your plugins one by one to identify the one causing the conflict.

    I hope this clarifies your concern. If you have any other questions, feel free to ask.

Viewing 1 replies (of 1 total)
  • The topic ‘WooCommerce’ is closed to new replies.