• Resolved shirawebdigital

    (@shirawebdigital)


    In admin my shipping metods disappeared, can’t see them or edit them,
    on the site – they appear and function as fefined.
    has anyone encountered this situation and know how to fix it?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Roxy

    (@roxannestoltz)

    Hi @shirawebdigital ,

    Thanks for reaching out!

    I understand that you are unable to edit shipping methods, is this correct?

    In order to get a better understanding of your site setup, could you please share a copy of the following:

    • System Status – which you can find via?WooCommerce?→?Status. Select?Get system report?and then?Copy for support.
    • Fatal Error log: Share a copy of any fatal error log found under?WooCommerce?→?Status?→?Logs.

    Once you have these, please share them in your response here, we’ll be happy to take a look!

    Roxy

    (@roxannestoltz)

    Additionally, would you please share a screenshot of what you are seeing on your end in your Shipping settings, as well as any possible error message that may be displayed here?

    Snipboard.io?can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

    Also, are there any error messages being displayed in the browser console when visiting that page? If so, please share those here so that we can take a closer look!

    Here is a helpful guide on how to check for browser console errors.

    Roxy

    (@roxannestoltz)

    Hi @shirawebdigital ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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