• Resolved Erix Kivuti

    (@elzix)


    I am unable to export 1 product from a fresh install of WordPress and WooCommerce.

    I have tried:

    1. everything in https://www.ads-software.com/support/topic/woocommerce-product-export-function-doesnt-work/ except for using 3rd party plugins.
    2. Fresh Install:
      • Installing a fresh copy of WordPress
      • Installing only WooCommerce, enabling and skipping the guided setup
      • Adding one product with name only and publishing
      • Going to all Products, clicking Export, and then Generate CSV

    System Status Logs

    WooCommerce > Status > Logs only has one file plugin-woocommerce-2024-11-10 filled with 2024-11-10T10:34:36+00:00 Warning Empty patterns received from the PTK Pattern Store

    System Status Report


    ### WordPress Environment ###

    WordPress address (URL): https://trn.imaginestudios.africa
    Site address (URL): https://trn.imaginestudios.africa
    WC Version: 9.3.3
    Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
    Action Scheduler Version: ? 3.8.1
    Log Directory Writable: ?
    WP Version: 6.6.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: LiteSpeed
    PHP Version: 8.1.30
    PHP Post Max Size: 128 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 1000
    cURL Version: 7.61.1
    OpenSSL/1.1.1k

    SUHOSIN Installed: –
    MySQL Version: 10.6.19-MariaDB-cll-lve
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 9.3.3
    WC Database Prefix: wpdk_
    Total Database Size: 4.29MB
    Database Data Size: 2.57MB
    Database Index Size: 1.72MB
    wpdk_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpdk_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpdk_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpdk_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpdk_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpdk_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpdk_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpdk_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpdk_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpdk_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpdk_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpdk_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpdk_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpdk_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpdk_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wpdk_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpdk_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpdk_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpdk_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpdk_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpdk_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpdk_options: Data: 1.48MB + Index: 0.06MB + Engine InnoDB
    wpdk_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpdk_posts: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
    wpdk_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpdk_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpdk_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpdk_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpdk_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpdk_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpdk_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wpdk_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wpdk_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpdk_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpdk_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpdk_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wpdk_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpdk_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpdk_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpdk_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpdk_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpdk_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpdk_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpdk_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpdk_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpdk_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wpdk_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpdk_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpdk_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpdk_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

    ### Post Type Counts ###

    attachment: 1
    page: 7
    post: 2
    product: 1
    revision: 1
    wp_navigation: 1

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (1) ###

    WooCommerce: by Automattic – 9.3.3

    ### Inactive Plugins (0) ###


    ### Dropin Plugins () ###

    advanced-cache.php: advanced-cache.php

    ### Settings ###

    Legacy API Enabled: –
    Force SSL: –
    Currency: KES (KSh)
    Currency Position: left_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ?
    HPOS feature enabled: ?
    Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
    HPOS data sync enabled: –

    ### Logging ###

    Enabled: ?
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 11 KB

    ### WC Pages ###

    Shop base: #7 - /shop/
    Cart: #8 - /cart/ - Contains the woocommerce/cart block
    Checkout: #9 - /checkout/ - Contains the woocommerce/checkout block
    My account: #10 - /my-account/
    Terms and conditions: ? Page not set

    ### Theme ###

    Name: Twenty Twenty-Four
    Version: 1.2
    Author URL: https://www.ads-software.com
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ? Not declared

    ### Templates ###

    Overrides: /home/imagine1/public_html/trn/wp-content/plugins/woocommerce/templates/block-notices/error.php
    /home/imagine1/public_html/trn/wp-content/plugins/woocommerce/templates/block-notices/notice.php
    /home/imagine1/public_html/trn/wp-content/plugins/woocommerce/templates/block-notices/success.php


    ### Admin ###

    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    pattern-toolkit-full-composability
    product-custom-fields
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    printful
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    launch-your-store

    Disabled Features: experimental-blocks
    minified-js
    product-pre-publish-modal
    settings
    async-product-editor-category-field
    product-editor-template-system
    blueprint
    reactify-classic-payments-settings

    Daily Cron: ? Next scheduled: 2024-11-11 10:52:05 +00:00
    Options: ?
    Notes: 55
    Onboarding: skipped

    ### Action Scheduler ###

    Complete: 5
    Oldest: 2024-11-10 10:53:44 +0000
    Newest: 2024-11-10 10:53:45 +0000

    Failed: 1
    Oldest: 2024-11-10 10:53:45 +0000
    Newest: 2024-11-10 10:53:45 +0000

    Pending: 1
    Oldest: 2024-11-11 10:53:44 +0000
    Newest: 2024-11-11 10:53:44 +0000


    ### Status report information ###

    Generated at: 2024-11-10 11:04:37 +00:00

    • This topic was modified 2 weeks, 1 day ago by Erix Kivuti. Reason: not showing correctly
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Erix Kivuti

    (@elzix)

    Ok, I figured it out.. (Face Palm)

    Free Download Manager intercepts the download and I get a blank CSV.

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @elzix,

    Glad to hear it – thanks for letting us know!

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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