Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @sahshivam

    Thanks for reporting this, but the image links aren’t opening which prevented us from getting a better idea of the problem. Can you please re-send so we can check?

    Also, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. You may redact any identifiable information if you want.

    We’ll look forward to hearing from you.

    Thread Starter sahshivam

    (@sahshivam)

    Page as it’s shown – IMG
    [img]https://i.imgur.com/hJzfgrH.jpg[/img]

    Here’s the requested System Report.

    ### WordPress Environment ###

    WordPress address (URL): https://albumnest.com
    Site address (URL): https://albumnest.com
    WC Version: 6.3.1
    REST API Version: ? 6.3.1
    WC Blocks Version: ? 6.9.0
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.2.1
    Log Directory Writable: ?
    WP Version: 5.9.2
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: ?

    ### Server Environment ###

    Server Info: LiteSpeed
    PHP Version: 7.4.27
    PHP Post Max Size: 40 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.32-MariaDB-0ubuntu0.20.04.1
    Max Upload Size: 20 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 6.3.1
    WC Database Prefix: wp_
    Total Database Size: 66.55MB
    Database Data Size: 51.00MB
    Database Index Size: 15.55MB
    wp_woocommerce_sessions: Data: 3.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.81MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 2.05MB + Index: 1.31MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 1.05MB + Index: 0.72MB + Engine InnoDB
    wp_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_aioseo_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_aioseo_terms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_commentmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.52MB + Index: 0.45MB + Engine InnoDB
    wp_commercekit_searches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commercekit_swatches_cache_count: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commercekit_waitlist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commercekit_wishlist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commercekit_wishlist_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_duplicator_pro_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
    wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
    wp_gla_merchant_issues: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_hmwp_blocked_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_hmwp_ip_countries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_hmwp_ms_intrusions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ithink_logistics: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_litespeed_avatar: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_litespeed_crawler: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_litespeed_crawler_blacklist: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_litespeed_img_optm: Data: 0.27MB + Index: 0.17MB + Engine InnoDB
    wp_litespeed_img_optming: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_litespeed_url: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    wp_litespeed_url_file: Data: 0.31MB + Index: 0.67MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 7.44MB + Index: 0.25MB + Engine InnoDB
    wp_postmeta: Data: 12.52MB + Index: 5.84MB + Engine InnoDB
    wp_posts: Data: 2.50MB + Index: 0.30MB + Engine InnoDB
    wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_analytics_gsc: Data: 0.33MB + Index: 0.42MB + Engine InnoDB
    wp_rank_math_analytics_inspections: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_rank_math_analytics_keyword_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_rank_math_analytics_objects: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_internal_links: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_termmeta: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
    wp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.19MB + Index: 0.13MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 1.48MB + Index: 0.83MB + Engine InnoDB
    wp_users: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wp_vi_woo_orders_tracking_track_info: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_vxc_zoho_accounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_vxc_zoho_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcpdf_proforma_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wdap_backups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wdap_collection: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfconfig: Data: 1.34MB + Index: 0.00MB + Engine InnoDB
    wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilemods: Data: 7.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfhits: Data: 1.02MB + Index: 0.16MB + Engine InnoDB
    wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfknownfilelist: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
    wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wflogins: Data: 0.47MB + Index: 0.14MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
    wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wotv_woo_track_info: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpforms_entries: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wp_wpforms_entry_fields: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wp_wpforms_entry_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_wapo_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_wapo_blocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_wapo_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_wapo_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_wccl_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_indexable: Data: 0.42MB + Index: 0.31MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_prominent_words: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

    ### Post Type Counts ###

    attachment: 379
    custom_css: 1
    elementor_library: 13
    mc4wp-form: 1
    nav_menu_item: 29
    page: 17
    post: 3
    product: 189
    product_variation: 156
    shop_coupon: 13
    shop_order: 447
    shop_order_refund: 6
    vxc_zoho: 1
    wp_block: 1
    wp_global_styles: 1
    wpforms: 1
    yith-wccos-ostatus: 9
    yith-wcgpf-feed: 1

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (34) ###

    Cashfree: by Cashfree Dev – 4.2.2
    Code Snippets: by Code Snippets Pro – 2.14.3
    CommerceGurus Commercekit: by CommerceGurus – 2.0.1
    Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.2
    Elementor Pro: by Elementor.com – 3.6.3
    Elementor: by Elementor.com – 3.5.6
    Facebook for WooCommerce: by Facebook – 2.6.12
    Flexible Shipping: by WP Desk – 4.11.3
    Google Listings and Ads: by WooCommerce – 1.11.1
    Hide Admin Bar From Front End: by Ankit Panchal – 3.1.0
    Hide My WP Ghost: by WPPlugins – 6.0.13
    iThink Logistics eCommerce shipping in India: by iThink Logistics – 2.0
    Jetpack: by Automattic – 10.7
    Kirki Customizer Framework: by David Vongries – 4.0.22
    LiteSpeed Cache: by LiteSpeed Technologies – 4.5.0.1
    Rank Math SEO PRO: by Rank Math – 3.0.8
    Rank Math SEO: by Rank Math – 1.0.84
    Tawk.to Live Chat: by Tawkto – 0.7.1
    WooCommerce Smart COD: by woosmartcod.com – 1.6.1
    WebP Express: by Bj?rn Rosell – 0.25.0
    White Label CMS: by https://www.videousermanuals.com – 2.2.9
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.2.2
    Woocommerce Delivery Area Pro: by flippercode – 2.2.0
    WooCommerce Sequential Order Numbers Pro: by SkyVerge – 1.18.1
    WooCommerce: by Automattic – 6.3.1
    Wordfence Security: by Wordfence – 7.5.8
    WP Call Button: by Syed Balkhi – 1.3.0
    WP Cloudflare Super Page Cache: by Optimole – 4.5.8
    WP Mail SMTP: by WPForms – 3.3.0
    WPForms: by WPForms – 1.6.7
    YITH WooCommerce Product Add-ons Premium: by YITH – 2.0.2
    YITH WooCommerce Custom Order Status Premium: by YITH – 1.2.13
    YITH WooCommerce Frequently Bought Together Premium: by YITH – 1.8.14
    YITH Pre-Order for WooCommerce Premium: by YITH – 1.7.4

    ### Inactive Plugins (0) ###

    ### Dropin Plugins (1) ###

    object-cache.php: object-cache.php

    ### Settings ###

    API Enabled: ?
    Force SSL: –
    Currency: INR (?)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ?

    ### WC Pages ###

    Shop base: #7924 – /shop/
    Cart: #6714 – /cart/
    Checkout: #6716 – /checkout/
    My account: #6718 – /my-account/
    Terms and conditions: #795 – /terms-and-conditions/

    ### Theme ###

    Name: Shoptimizer
    Version: 2.5.2
    Author URL: https://www.commercegurus.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?

    ### Templates ###

    Overrides: –

    ### Action Scheduler ###

    Complete: 3,671
    Oldest: 2022-02-12 15:52:57 +0000
    Newest: 2022-03-14 17:45:52 +0000

    Failed: 115
    Oldest: 2021-06-25 20:14:14 +0000
    Newest: 2022-03-11 08:28:13 +0000

    Pending: 12
    Oldest: 2022-03-14 20:00:46 +0000
    Newest: 2022-04-05 00:05:58 +0000

    ### Status report information ###

    Generated at: 2022-03-14 23:18:05 +05:30
    `

    Hi @sahshivam!

    Thank you for sending the System Status.

    Usually, this kind of issue, like the one you have, could be related to a conflict between WooCommerce and your theme or another plugin; an outdated or malfunctioning code could be interfering.

    To be sure of this, please perform a conflict test by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce, and then check again if the issue persists.

    If that solves it, reactivate the theme first and check again. Then, go on, and reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    If you cannot perform a conflict test on your live site, we recommend creating a staging site using the WP Staging plugin.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Let us know how that goes for you!

    We haven’t heard back from you in a while, so I’m going to mark this thread as resolved – we’ll be here if and/or when you are ready to continue.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @sahshivam There is nothing even slightly in anyway anything security related in this topic.

    Do not report this topic again. If you mean you want this topic deleted or edited then I’m sorry, but that is only done in extreme cases. This is not an extreme case.

    https://www.ads-software.com/support/forum-user-guide/faq/#will-you-delete-my-post-once-the-problem-is-solved

    Search engine hits are never considered extreme. The post will not be edited or deleted.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Woocommerce Add Product opens in WordPress page editor’ is closed to new replies.