• Hi

    I have the above mentioned plugin version 1.2.4.1 . I can’t enable auto updates for this plugin, can someone tell me why? And how do I know what is the latest or safe version to have.?

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hi,

    Surrent plugin version is shown on the plugin page right side https://www.ads-software.com/plugins/advanced-product-labels-for-woocommerce/

    Other plugins are ok with autoupdates? How did you install the plugin? Through the wp-admin or FTP?

    Regards,
    Dmytro

    Thread Starter rawan2021

    (@rawan2021)

    Hi

    thank you for the reply

    my developer installed it , not sure how.

    all other plugins have auto update excel this one, just not sure if I fall behind with the update because it’s not setup to auto update.

    can you advise if the version I have is safe and up to date. And why I can’t set auto update?

    regards

    rawan

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hi,

    “can you advise if the version I have is safe and up to date” – from what I can see you have recent version. If it was downloaded from the www.ads-software.com site it is safe.

    “why I can’t set auto update?” – probably because you developer upload the folder with the plugin via FTP and now “wordpress” don’t thave permissions to overwrite that folder with the update. You can remove the plugin via FTP and install it via wp-admin. Other option is to set correct folder permissions if you know how to do this.

    Regards,
    Dmytro

    Thread Starter rawan2021

    (@rawan2021)

    Thank you for the explanation.

    “?set correct folder permissions“ not sure how to do it.

    So if I have elementor pro as well not having auto update setup, “ftp installation “ also should be the reason?

    Regards

    Rawan

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hi,

    It could be that some plugins can prevent from auto-update because they are critical and update can potentially break the site. But I’m not sure. Our plugin don’t have this. I tested locally and all our plugin have auto-update possibility.

    Regards,
    Dmytro

    Thread Starter rawan2021

    (@rawan2021)

    Thank you for the reply

    Anyway I can turn auto update to the above plugin ? Does this plugin need a license ?

    Thanks

    Rawan

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Woocommerce advAnced product labels’ is closed to new replies.