WooCommerce Amazon Pay has stopped working.

  • Resolved den1xxx

    (@den1xxx)


    1 year, 9 months ago

    Hello.
    Your plugin has stopped working.
    After clicking on the “Place an order” button, there is no redirect to payment.
    The buyer is redirected to the address #amazon-pay-classic-id-that-should-not-exist
    After that the site hangs, the form is blocked and nothing happens.
    In the admin panel, the order is placed with the status “Awaiting payment”.
    Tell me, what could be the matter? Other payments work.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @den1xxx

    Hope you are doing well!

    Can you share with us a screenshot of the issue and the System status report on “WooCommerce > Status”?

    Best,

    Christian

    Thread Starter den1xxx

    (@den1xxx)

    Hello @christian1983

    Thanks for the quick response. Oddly enough, thanks to your question, I realized what the mistake was. The checkout page didn’t have the [woocommerce_checkout] shortcode, which obviously binds the plugin. Everything works with the shortcode. So I’ll just change the current page template as I need.

    Plugin Support Christian

    (@christian1983)

    Great to hear that!

    If you need any other help, please don’t hesitate to open a new thread.

    Would you mind taking a minute to leave your feedback on your experience with the plugin? Your insights are incredibly valuable and will help us make sure we serve you and other amazing customers well in the future.

    Thank you for taking the time to share your opinion. It makes such a difference in how we show up and serve others!

    Best,

    Christian

Viewing 3 replies - 1 through 3 (of 3 total)
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