• Manigtvr

    (@manigtvr)


    Hi Team,

    We have migrated Woocommerce site to new server. we have imported all the products, users and orders. Now we have faced issue on the woocommerce analytics. the data is did not loaded.

    So we have clear the historical cache from woocommerce Tools. then we had import the historical import from the analytics setting as per the documentation. It’s takes more time for 10 order but not imported.

    We tried to downgrade the woocommerce plugin to 8.8.3 from 8.8.5. But it’s working for us. so please let me know the solution to fix this issue.

    Please refer the woocommerce status

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Next scheduled: 2024-07-03 04:05:24 +10:00<br>Options: ?<br>Notes: 86<br>Onboarding: – Action Scheduler</p> <p>Complete: 6,564<br>Oldest: 2024-04-15 12:08:56 +1000<br>Newest: 2024-07-02 15:27:43 +1000</p> <p>Pending: 25,327<br>Oldest: 2024-05-15 22:25:55 +1000<br>Newest: 2024-07-02 18:30:13 +1000</p> <p>Failed: 24<br>Oldest: 2024-02-13 15:07:34 +1100<br>Newest: 2024-05-15 21:45:16 +1000</p> <p>Canceled: 1,415<br>Oldest: 2024-05-15 22:33:51 +1000<br>Newest: -0001-11-30 10:04:52 +1004 Status report information</p> <p>Generated at: 2024-07-02 19:22:55 +10:00<br>`


    • This topic was modified 8 months ago by Manigtvr.
    • This topic was modified 8 months ago by Manigtvr.
    • This topic was modified 8 months ago by Manigtvr. Reason: Woocommerce status is posted in wrong format
Viewing 1 replies (of 1 total)
  • anastas10s

    (@anastas10s)

    Hi @manigtvr

    Thank you for reaching out — we’re happy to help!

    Woocommerce Analytics is not working

    From what I gather, this started happening after migrating to a new server.

    Just to be sure, do you still have access to the old server?

    We have migrated Woocommerce site to new server. we have imported all the products, users and orders. Now we have faced issue on the woocommerce analytics. the data is did not loaded.

    How was the migration done?

    To clarify, did you already have a chance to reach out to the support channel of the migration plugin utilized for the migration, or otherwise?

    We tried to downgrade the woocommerce plugin to 8.8.3 from 8.8.5.

    I’m curious as to what the reason might be for not updating to version 9.0.2 (the latest WooCommerce version at the time of writing this), instead.

    Kindly note, the WooCommerce database needs to be updated to the same version, using the dedicated button found in the screen at?‘WooCommerce > Status > Tools’.

    I hope this is helpful! We look forward to your response. In the meantime, please let us know if you have any further questions or concerns.

Viewing 1 replies (of 1 total)
  • The topic ‘Woocommerce Analytics is not working’ is closed to new replies.