Woocommerce Analytics is not working
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Hi Team,
We have migrated Woocommerce site to new server. we have imported all the products, users and orders. Now we have faced issue on the woocommerce analytics. the data is did not loaded.
So we have clear the historical cache from woocommerce Tools. then we had import the historical import from the analytics setting as per the documentation. It’s takes more time for 10 order but not imported.
We tried to downgrade the woocommerce plugin to 8.8.3 from 8.8.5. But it’s working for us. so please let me know the solution to fix this issue.
Please refer the woocommerce status` WordPress Environment</p> <p>WordPress address (URL): https://mysite.com.au<br>Site address (URL): https://mysite.com.au<br>WC Version: 8.8.3<br>REST API Version: ? 8.8.3<br>Action Scheduler Version: ? 3.7.4<br>Log Directory Writable: ?<br>WP Version: 6.5.5<br>WP Multisite: –<br>WP Memory Limit: 4 GB<br>WP Debug Mode: ?<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment</p> <p>Server Info: Apache<br>PHP Version: 7.4.33<br>PHP Post Max Size: 2 GB<br>PHP Time Limit: 9000<br>PHP Max Input Vars: 1000<br>cURL Version: 8.7.1<br>OpenSSL/1.1.1w</p> <p>SUHOSIN Installed: –<br>MySQL Version: 5.7.44<br>Max Upload Size: 2 GB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? 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1<br>woodmart_layout: 1<br>woodmart_sidebar: 1<br>woodmart_size_guide: 1<br>woodmart_slide: 3<br>wp_navigation: 1<br>yith_wcan_preset: 3 Security</p> <p>Secure connection (HTTPS): ?<br>Hide errors from visitors: ?Error messages should not be shown to visitors. Active Plugins (46)</p> <p>Pixel Manager for WooCommerce: by SweetCode – 1.43.0<br>Action Scheduler – Disable Default Queue Runner: by Prospress Inc. – 1.0.0<br>Advanced Custom Fields PRO: by WP Engine – 6.3.0.1<br>Afterpay Gateway for WooCommerce: by Afterpay – 3.8.5<br>Bulk Meta Editor: by Aries Dajay – 1.0.1<br>Buy one get one free: by PI Websolution – 1.10.47<br>Customer Reviews for WooCommerce: by CusRev – 5.49.3<br>Duplicate Page: by mndpsingh287 – 4.5.3<br>GTM4WP – A Google Tag Manager (GTM) plugin for WordPress: by Thomas Geiger – 1.20.2<br>Elementor Form Validation: by MetaWeb – 2.0.0<br>Elementor Pro: by Elementor.com – 3.21.3<br>Elementor: by Elementor.com – 3.21.8<br>Facebook for WooCommerce: by Facebook – 3.2.3<br>Hide Admin Notices: by PontetLabs – 2.1<br>humm for WooCommerce: by humm – 3.1.3<br>Imagify: by Imagify – Optimize Images & Convert WebP & Avif – 2.2.2<br>Jetpack: by Automattic – 13.4.3<br>Klaviyo: by Klaviyo<br>Inc. – 3.3.5</p> <p>MainWP Child: by MainWP – 5.0.1.1<br>Noptin – WordPress Newsletter Plugin: by Noptin Newsletter – 3.4.0<br>Pinterest for WooCommerce: by WooCommerce – 1.3.24<br>Product page Delivery calculator for WooCommerce: by PI Websolution – 1.3.49.12<br>Slider Revolution: by ThemePunch – 6.6.20<br>Safe SVG: by 10up – 2.2.4<br>Auto Coupons for WooCommerce: by RLDD – 3.0.15<br>WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.27<br>Advanced Flat Rate Delivery For WooCommerce: by theDotstore – 4.2.5<br>Notification for WooCommerce: by Andy Ha (villatheme.com) – 1.2.17<br>Product Feed PRO for WooCommerce: by AdTribes.io – 13.3.2<br>WooCommerce Notification Premium: by Andy Ha (villatheme.com) – 1.5.1<br>WooCommerce PayPal Payments: by WooCommerce – 2.7.1 (update to version 2.8.1 is available)<br>PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.8.2<br>WooCommerce Delivery & Tax: by WooCommerce – 2.5.7 (update to version 2.6.0 is available)<br>WooCommerce: by Automattic – 8.8.3 (update to version 9.0.2 is available)<br>Woodmart Core: by – 1.0.42<br>Yoast SEO: by Team Yoast – 22.8<br>WP All Export Pro: by Soflyy – 1.8.8<br>WP Mail SMTP: by WP Mail SMTP – 4.0.1<br>Widgets for Google Reviews: by Trustindex.io – 11.8.4<br>WP Rocket: by WP Media – 3.16<br>WP Rollback: by WP Rollback – 2.0.7<br>WP Activity Log: by Melapress – 5.0.0<br>WP All Export – WooCommerce Export Add-On Pro: by Soflyy – 1.0.9<br>Sequential Order Numbers for WooCommerce: by WebToffee – 1.6.2<br>YITH WooCommerce Ajax Product Filter: by YITH – 5.1.0<br>Zip – WooCommerce: by Zip – 2.3.18 Inactive Plugins (0) Dropin Plugins ()</p> <p>advanced-cache.php: advanced-cache.php Must Use Plugins (1)</p> <p>Elementor Safe Mode: by Elementor.com – 1.0.0 Settings</p> <p>API Enabled: –<br>Force SSL: –<br>Currency: AUD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)</p> <p>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)</p> <p>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature screen enabled: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging</p> <p>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 267 KB WC Pages</p> <p>Shop base: #47 – /shop/<br>Cart: #9 – /cart/<br>Checkout: #10 – /checkout/<br>My account: #11 – /my-account/<br>Terms and conditions: ? Page not set Theme</p> <p>Name: Woodmart Child<br>Version: 1.0.0<br>Author URL: https://xtemos.com<br>Child Theme: ?<br>Parent Theme Name: Woodmart<br>Parent Theme Version: 7.4.3<br>Parent Theme Author URL: https://themeforest.net/user/xtemos<br>WooCommerce Support: ? Templates</p> <p>Overrides: woodmart/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0<br>woodmart/woocommerce/cart/cart-item-data.php<br>woodmart/woocommerce/cart/cart.php<br>woodmart/woocommerce/cart/cross-sells.php<br>woodmart-child/woocommerce/cart/mini-cart.php<br>woodmart/woocommerce/checkout/form-checkout.php<br>woodmart/woocommerce/checkout/thankyou.php<br>woodmart/woocommerce/content-product-cat.php<br>woodmart/woocommerce/content-product.php<br>woodmart/woocommerce/content-single-product.php<br>woodmart/woocommerce/content-widget-product.php<br>woodmart/woocommerce/global/breadcrumb.php<br>woodmart/woocommerce/global/form-login.php<br>woodmart/woocommerce/global/quantity-input.php<br>woodmart/woocommerce/loop/add-to-cart.php<br>woodmart/woocommerce/loop/loop-end.php<br>woodmart/woocommerce/loop/loop-start.php<br>woodmart/woocommerce/loop/no-products-found.php<br>woodmart/woocommerce/loop/orderby.php<br>woodmart/woocommerce/loop/pagination.php<br>woodmart/woocommerce/loop/sale-flash.php<br>woodmart/woocommerce/myaccount/form-login.php<br>woodmart/woocommerce/product-searchform.php<br>woodmart/woocommerce/single-product/add-to-cart/grouped.php<br>woodmart/woocommerce/single-product/add-to-cart/variable.php<br>woodmart/woocommerce/single-product/meta.php<br>woodmart/woocommerce/single-product/product-attributes.php<br>woodmart-child/woocommerce/single-product/product-image.php<br>woodmart/woocommerce/single-product/product-thumbnails.php<br>woodmart-child/woocommerce/single-product/rating.php<br>woodmart/woocommerce/single-product/related.php<br>woodmart/woocommerce/single-product/sale-flash.php<br>woodmart/woocommerce/single-product/tabs/description.php<br>woodmart/woocommerce/single-product/tabs/tabs.php<br>woodmart/woocommerce/single-product/title.php<br>woodmart/woocommerce/single-product/up-sells.php<br>woodmart-child/woocommerce/single-product-reviews.php<br>woodmart/woocommerce/single-product.php</p> <p>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> Learn how to update</code></pre> <p>WooCommerce PayPal Payments</p> <p>Onboarded: ?<br>Shop country code: AU<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: ?<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: ?<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled Admin</p> <p>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>product-linked<br>product-pre-publish-modal<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page</p> <p>Disabled Features: minified-js<br>new-product-management-experience<br>product-custom-fields<br>settings<br>async-product-editor-category-field<br>launch-your-store</p> <p>Daily Cron: ? Next scheduled: 2024-07-03 04:05:24 +10:00<br>Options: ?<br>Notes: 86<br>Onboarding: – Action Scheduler</p> <p>Complete: 6,564<br>Oldest: 2024-04-15 12:08:56 +1000<br>Newest: 2024-07-02 15:27:43 +1000</p> <p>Pending: 25,327<br>Oldest: 2024-05-15 22:25:55 +1000<br>Newest: 2024-07-02 18:30:13 +1000</p> <p>Failed: 24<br>Oldest: 2024-02-13 15:07:34 +1100<br>Newest: 2024-05-15 21:45:16 +1000</p> <p>Canceled: 1,415<br>Oldest: 2024-05-15 22:33:51 +1000<br>Newest: -0001-11-30 10:04:52 +1004 Status report information</p> <p>Generated at: 2024-07-02 19:22:55 +10:00<br>`
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