Woocommerce analytics not loading

  • Resolved highcastle3663

    (@highcastle3663)


    4 years, 9 months ago

    ever since upgrading to woocommerce 4.0.1 (I was on a much older version before) I get these modals at the top of my woocommerce pages that don’t load. When I go into WooCommerce Analytics to view the dashboards and reports, I get the same modals that don’t load. console seems to push out lots of errors:

    Failed to load resource: the server responded with a status of 500 ()
/wp-json/wp/v2/users/me?context=edit&_locale=user:1 
Failed to load resource: the server responded with a status of 500 ()
/wp-json/wc-analytics/products/reviews?page=1&per_page=1&status=hold&_locale=user:1 Failed to load resource: the server responded with a status of 500 ()
VM156:1 GET https://www.website.com/wp-json/wc-analytics/orders?_fields%5B0%5D=id&page=1&per_page=1&status%5B0%5D=processing&status%5B1%5D=on-hold&_locale=user 500
(anonymous) @ VM156:1
R @ api-fetch.min.js?ver=6.10.60:2
(anonymous) @ api-fetch.min.js?ver=6.10.60:2
(anonymous) @ api-fetch.min.js?ver=6.10.60:2
tryCatch @ wp-polyfill.min.js?ver=6.10.60:1
invoke @ wp-polyfill.min.js?ver=6.10.60:1
t.<computed> @ wp-polyfill.min.js?ver=6.10.60:1
n @ api-fetch.min.js?ver=6.10.60:2
u @ api-fetch.min.js?ver=6.10.60:2
(anonymous) @ api-fetch.min.js?ver=6.10.60:2
(anonymous) @ api-fetch.min.js?ver=6.10.60:2
(anonymous) @ api-fetch.min.js?ver=6.10.60:2
(anonymous) @ api-fetch.min.js?ver=6.10.60:2
H @ api-fetch.min.js?ver=6.10.60:2
(anonymous) @ api-fetch.min.js?ver=6.10.60:2
p @ api-fetch.min.js?ver=6.10.60:2
(anonymous) @ api-fetch.min.js?ver=6.10.60:2
H @ api-fetch.min.js?ver=6.10.60:2
(anonymous) @ api-fetch.min.js?ver=6.10.60:2
(anonymous) @ api-fetch.min.js?ver=6.10.60:2
p @ api-fetch.min.js?ver=6.10.60:2
(anonymous) @ api-fetch.min.js?ver=6.10.60:2
(anonymous) @ api-fetch.min.js?ver=6.10.60:2
t @ api-fetch.min.js?ver=6.10.60:2
(anonymous) @ api-fetch.min.js?ver=6.10.60:2
Q @ api-fetch.min.js?ver=6.10.60:2
(anonymous) @ api-fetch.min.js?ver=6.10.60:2
(anonymous) @ api-fetch.min.js?ver=6.10.60:2
F @ api-fetch.min.js?ver=6.10.60:2
(anonymous) @ index.js?ver=6.10.60:27
s @ index.js?ver=6.10.60:27
(anonymous) @ index.js?ver=6.10.60:27
forEach.e.<computed> @ index.js?ver=6.10.60:27
n @ index.js?ver=6.10.60:7
i @ index.js?ver=6.10.60:7
(anonymous) @ index.js?ver=6.10.60:7
(anonymous) @ index.js?ver=6.10.60:7
(anonymous) @ index.js?ver=6.10.60:27
read @ index.js?ver=6.10.60:27
read @ index.js?ver=6.10.60:27
(anonymous) @ index.js?ver=6.10.60:27
s @ index.js?ver=6.10.60:27
(anonymous) @ index.js?ver=6.10.60:27
forEach.e.<computed> @ index.js?ver=6.10.60:27
r @ index.js?ver=6.10.60:7
i @ index.js?ver=6.10.60:7
(anonymous) @ index.js?ver=6.10.60:7
(anonymous) @ index.js?ver=6.10.60:7
(anonymous) @ index.js?ver=6.10.60:27
Object.keys.reduce.t.<computed> @ index.js?ver=6.10.60:27
(anonymous) @ index.js?ver=6.10.60:27
s @ index.js?ver=6.10.60:27
(anonymous) @ index.js?ver=6.10.60:27
forEach.e.<computed> @ index.js?ver=6.10.60:27
r @ index.js?ver=6.10.60:7
i @ index.js?ver=6.10.60:7
(anonymous) @ index.js?ver=6.10.60:7
(anonymous) @ index.js?ver=6.10.60:7
(anonymous) @ index.js?ver=6.10.60:27
setTimeout (async)
$e @ index.js?ver=6.10.60:27
Ze.updateTimer @ index.js?ver=6.10.60:27
(anonymous) @ index.js?ver=6.10.60:27
s @ index.js?ver=6.10.60:27
(anonymous) @ index.js?ver=6.10.60:27
forEach.e.<computed> @ index.js?ver=6.10.60:27
r @ index.js?ver=6.10.60:7
i @ index.js?ver=6.10.60:7
Promise.then (async)
r @ index.js?ver=6.10.60:7
i @ index.js?ver=6.10.60:7
(anonymous) @ index.js?ver=6.10.60:7
(anonymous) @ index.js?ver=6.10.60:7
(anonymous) @ index.js?ver=6.10.60:27
setTimeout (async)
$e @ index.js?ver=6.10.60:27
Ze.updateTimer @ index.js?ver=6.10.60:27
(anonymous) @ index.js?ver=6.10.60:27
s @ index.js?ver=6.10.60:27
(anonymous) @ index.js?ver=6.10.60:27
forEach.e.<computed> @ index.js?ver=6.10.60:27
r @ index.js?ver=6.10.60:7
i @ index.js?ver=6.10.60:7
Promise.then (async)
r @ index.js?ver=6.10.60:7
i @ index.js?ver=6.10.60:7
(anonymous) @ index.js?ver=6.10.60:7
(anonymous) @ index.js?ver=6.10.60:7
(anonymous) @ index.js?ver=6.10.60:27
Show 29 more frames
VM156:1 GET https://www.website.com/wp-json/wc-analytics/admin/notes?order=desc&orderby=date&page=1&per_page=1&type=info%2Cwarning&_locale=user 500
Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter highcastle3663

    (@highcastle3663)

    What the page woocommerce analytics dashboard looks like when it loads:

    06.28.2020-09.35.24

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @highcastle3663. Are there any fatal errors when you go to WooCommerce > Status > Logs? That may be able to provide some additional information about what is going on and causing the 500 error.

    You can also try updating to WooCommerce 4.2.2 to see if that resolves the issue.

    Plugin Support Tseten a11n

    (@tibetanitech)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    I know it’s closed but I am having this issue too, no fatal errors, and 524 errors on index.min.js from woo dash.

    amanataligohergmailcom

    (@amanataligohergmailcom)

    Just go to Settings -> Permalinks and hit “Save Changes” button

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Woocommerce analytics not loading’ is closed to new replies.