Woocommerce and wordpress emails not arriving

  • Resolved allanker3

    (@allanker3)


    2 years, 5 months ago

    Hello.

    The “New order” emails are not arriving to my admin email, I tried to send a request to change the admin email but it doesn’t work either.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    As a first step, please go through our documentation for troubleshooting steps when it comes to emails:

    https://woocommerce.com/document/email-faq/

    To investigate further, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    We haven’t heard back from you, so I’m marking this thread as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Woocommerce and wordpress emails not arriving’ is closed to new replies.