WooCommerce causing ERR_HTTP2_PROTOCOL_ERROR

  • Resolved kztneda

    (@kztneda)


    3 years, 5 months ago

    Hello,

    We have detected when we have the plugin active it is causing my site to produce an error disabling my ability to update or publish any pages to my website.

    This site is on GoDaddy.

    the error says:

    Oops … this page cannot be accessed It looks like the web page at https://www.onereason.com.mx/wp-admin/post.php?post=14&action=edit has problems, or may have been moved from permanently to a new web address.

    ERR_HTTP2_PROTOCOL_ERROR

    this is the log on WooComerce section:

    
### WordPress Environment ###

WordPress address (URL): https://www.onereason.com.mx
Site address (URL): https://www.onereason.com.mx
WC Version: 5.7.1
REST API Version: ? 5.7.1
WC Blocks Version: ? 5.7.2
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.6.5
Log Directory Writable: ?
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 368 MB
WP Debug Mode: –
WP Cron: ?
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.16
PHP Post Max Size: 64 MB
PHP Time Limit: 90
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.6.51-cll-lve
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.7.1
WC Database Prefix: wp_
Tama?o total de la base de datos: 8.05MB
Tama?o de los datos de la base de datos: 5.72MB
Tama?o del índice de la base de datos: 2.33MB
wp_woocommerce_sessions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_order_itemmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_actions: Datos: 0.02MB + índice: 0.13MB + Motor InnoDB
wp_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_logs: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_comments: Datos: 0.05MB + índice: 0.09MB + Motor InnoDB
wp_e_submissions: Datos: 0.02MB + índice: 0.27MB + Motor InnoDB
wp_e_submissions_actions_log: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB
wp_e_submissions_values: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_options: Datos: 2.02MB + índice: 0.06MB + Motor InnoDB
wp_postmeta: Datos: 1.52MB + índice: 0.47MB + Motor InnoDB
wp_posts: Datos: 1.17MB + índice: 0.09MB + Motor InnoDB
wp_termmeta: Datos: 0.05MB + índice: 0.03MB + Motor InnoDB
wp_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_term_relationships: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_tinvwl_analytics: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_tinvwl_items: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_tinvwl_lists: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_usermeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wc_admin_notes: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_product_lookup: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_wc_order_stats: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_product_meta_lookup: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
wp_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB

### Post Type Counts ###

attachment: 231
customize_changeset: 49
elementor_library: 3
mc4wp-form: 1
nav_menu_item: 63
page: 48
post: 6
product: 63
product_variation: 4
revision: 11
shop_order: 19
wpcf7_contact_form: 4

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (13) ###

FiboSearch - AJAX Search for WooCommerce: por Equipo de FiboSearch – 1.13.0
Bacola Core: por KlbTheme – 1.0.9
Contact Form 7: por Takayuki Miyoshi – 5.4.2
Elementor Pro: por Elementor.com – 3.4.1
Elementor: por Elementor.com – 3.4.4
Envato Market: por Envato – 2.0.6
Kirki Customizer Framework: por David Vongries – 3.1.9
Limit Login Attempts Reloaded: por Limit Login Attempts Reloaded – 2.23.1
Maintenance: por WebFactory Ltd – 4.03
Meta Box: por MetaBox.io – 5.4.7
TI WooCommerce Wishlist: por TemplateInvaders – 1.28.4
Variation Swatches for WooCommerce: por Emran Ahmed – 1.1.19
WooCommerce: por Automattic – 5.7.1

### Inactive Plugins (0) ###

### Must Use Plugins (1) ###

installatron_hide_status_test.php: por  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Base de la tienda: #13 - /shop/
Carrito: #14 - /cart/
Finalizar compra: ? La visibilidad de la página debe ser pública
Mi cuenta: #16 - /my-account/
Términos y condiciones: #3 - /privacy-policy/

### Theme ###

Name: Bacola Child
Version: 1.0.7
Author URL: 
Child Theme: ?
Parent Theme Name: Bacola
Parent Theme Version: 1.0.7
Parent Theme Author URL: https://themeforest.net/user/KlbTheme
WooCommerce Support: ?

### Templates ###

Overrides: bacola/woocommerce/archive-product.php
bacola/woocommerce/cart/cart-empty.php
bacola/woocommerce/cart/cart.php
bacola/woocommerce/cart/cross-sells.php
bacola/woocommerce/cart/mini-cart.php
bacola/woocommerce/checkout/form-checkout.php
bacola/woocommerce/content-product.php
bacola/woocommerce/content-single-product.php
bacola/woocommerce/global/breadcrumb.php
bacola/woocommerce/global/quantity-input.php
bacola/woocommerce/global/wrapper-end.php
bacola/woocommerce/global/wrapper-start.php
bacola/woocommerce/loop/add-to-cart.php
bacola/woocommerce/loop/loop-end.php
bacola/woocommerce/loop/loop-start.php
bacola/woocommerce/loop/orderby.php
bacola/woocommerce/myaccount/my-account.php
bacola/woocommerce/myaccount/navigation.php
bacola/woocommerce/single-product/meta.php
bacola/woocommerce/single-product/price.php
bacola/woocommerce/single-product/product-image.php
bacola/woocommerce/single-product/rating.php
bacola/woocommerce/single-product/related.php
bacola/woocommerce/single-product/short-description.php
bacola/woocommerce/single-product/stock.php
bacola/woocommerce/single-product/up-sells.php
bacola/woocommerce/single-product.php

### TI WooCommerce Wishlist Templates ###

Overrides: –

### Action Scheduler ###

Completo: 38
Oldest: 2021-09-22 21:06:34 +0000
Newest: 2021-09-25 23:32:45 +0000

### Status report information ###

Generated at: 2021-09-25 23:54:57 +00:00
    • This topic was modified 3 years, 5 months ago by kztneda.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    This seems like and issue with GoDaddy hosting. I saw a lot of similar issues reported for their hosting lately.

    One possible fix is to add the following lines to your .htaccess file, but of you don’t know what are you doing, please ask for their support because any mistake in the .htaccess file can cause your website to stop working with error 500

    
# BEGIN Line too long fix
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
# END Line too long fix
    Plugin Support EastOfWest a11n

    (@eastofwest)

    Hi there!

    Thanks for reaching out. From threads elsewhere on the forum it seems this error is not specific to WooCommerce. As Stefan indicated, it appears to be hosting related. Could you reach out to your host about that, and if you try Stefan’s suggestion, let us know the outcome?

    Thread Starter kztneda

    (@kztneda)

    @stefanue thanks a lot it works perfectly.

    Regards!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘WooCommerce causing ERR_HTTP2_PROTOCOL_ERROR’ is closed to new replies.