• Resolved mattjt

    (@mattjt)


    Would really appreciate any support on the below!

    For some reason, every page has now become a ‘Product’ page. When I go to preview changes it now says ‘Product updated, view product’ instead of Page updated. I’ve spent days trying to solve it, but its only when deactivating the Woocommerce plugin that I can edit pages as normal.

    When editing the home page for example the URL, it forces me to edit mysite.com/Product instead of simply mysite.com or mysite.com/home.

    Edit: I have checked to make sure a different page is setup in Reading for the static home page

    Hope that makes sense!

    • This topic was modified 2 years, 4 months ago by mattjt.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Roxy

    (@roxannestoltz)

    Hi @mattjt ,

    Thanks for reaching out!

    I understand that all your pages are changing to product pages.

    Please could you share a screenshot of an example of one of these pages that have changed from a regular page to a product page, as I am unable to replicate this issue on my staging site which uses the default Storefront theme.

    Snipboard.io?is recommended for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

    Edit: I have checked to make sure a different page is setup in Reading for the static home page

    Thanks for confirming this, as this is something that needs to be ensured is correct.

    In order for a better understanding of your site setup, please could you share a copy of your System status report by navigating to WooCommerce?>?Status. Select ‘Get system report’ and then ‘Copy for support’.

    Once you have this, you can share it in your response here.

    Thanks

    Thread Starter mattjt

    (@mattjt)

    Thanks Roxanne, really appreciate it.

    When I edit the home page:
    https://snipboard.io/CjXs92.jpg

    It has automatically changed this page, and all others to ‘Product’ pages when the woocommerce is active. Although these do not show as product pages on the live page. It also prevents me from savings down new changes when the plugin is active.
    https://snipboard.io/UeYtdA.jpg

    Status Report –
    ### WordPress Environment ###

    WordPress address (URL): https://miriboards.com
    Site address (URL): https://miriboards.com
    WC Version: 6.6.1
    REST API Version: ? 6.6.1
    WC Blocks Version: ? 7.6.2
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: LiteSpeed
    PHP Version: 7.4.26
    PHP Post Max Size: 256 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 5000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.12-MariaDB-cll-lve
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 6.6.1
    WC Database Prefix: wp_
    Total Database Size: 41.04MB
    Database Data Size: 36.03MB
    Database Index Size: 5.01MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.20MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ec_address: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    ec_affiliate_rule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ec_affiliate_rule_to_affiliate: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    ec_affiliate_rule_to_product: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    ec_bundle: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ec_category: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ec_categoryitem: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    ec_code: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    ec_country: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ec_customfield: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ec_customfielddata: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ec_download: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ec_giftcard: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ec_live_rate_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ec_manufacturer: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ec_menulevel1: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ec_menulevel2: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ec_menulevel3: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ec_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ec_optionitem: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ec_optionitemimage: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ec_optionitemquantity: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    ec_option_to_product: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    ec_order: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    ec_orderdetail: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    ec_orderstatus: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ec_order_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ec_order_log_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    ec_order_option: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ec_pageoption: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ec_perpage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ec_pricepoint: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ec_pricetier: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ec_product: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
    ec_product_google_attributes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ec_product_subscriber: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ec_promocode: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ec_promotion: Data: 0.02MB + Index: 0.16MB + Engine InnoDB
    ec_response: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ec_review: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    ec_role: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ec_roleaccess: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ec_roleprice: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    ec_setting: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ec_shippingrate: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ec_shipping_class: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ec_shipping_class_to_rate: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ec_state: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    ec_subscriber: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ec_subscription: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    ec_subscription_plan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ec_taxrate: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    ec_tempcart: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
    ec_tempcart_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ec_tempcart_optionitem: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    ec_timezone: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ec_user: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    ec_webhook: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ec_zone: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ec_zone_to_location: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.25MB + Index: 0.36MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.19MB + Index: 0.16MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_layerslider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_layerslider_revisions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_options: Data: 4.36MB + Index: 0.20MB + Engine InnoDB
    wp_postmeta: Data: 16.52MB + Index: 0.33MB + Engine InnoDB
    wp_posts: Data: 12.52MB + Index: 0.09MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

    ### Post Type Counts ###

    attachment: 97
    avia_framework_post: 39
    ec_store: 2
    nav_menu_item: 15
    page: 20
    post: 9
    product: 12
    product_variation: 16
    revision: 339
    wp_global_styles: 1

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (7) ###

    Envato Market: by Envato – 2.0.7
    Facebook for WooCommerce: by Facebook – 2.6.17
    Jetpack: by Automattic – 11.1
    LiteSpeed Cache: by LiteSpeed Technologies – 4.6
    Really Simple SSL: by Really Simple Plugins – 5.3.2
    WooCommerce: by Automattic – 6.6.1
    WordPress Reset: by Aristeides Stathopoulos
    Matt Martz – 1.4.2

    ### Inactive Plugins (8) ###

    Akismet Anti-Spam: by Automattic – 4.2.4
    All-in-One WP Migration: by ServMask – 7.62
    Hello Dolly: by Matt Mullenweg – 1.7.2
    Template Kit Import: by Envato – 1.0.14
    WooCommerce Payments: by Automattic – 4.4.0
    WooCommerce Shipping & Tax: by WooCommerce – 1.26.2
    WP EasyCart: by WP EasyCart – 5.3.4
    WPForms Lite: by WPForms – 1.7.5.1

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –

    ### WC Pages ###

    Shop base: ? Page visibility should be public
    Cart: ? Page visibility should be public
    Checkout: ? Page visibility should be public
    My account: ? Page visibility should be public
    Terms and conditions: ? Page not set

    ### Theme ###

    Name: Enfold
    Version: 4.7.6
    Author URL: https://kriesi.at
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?

    ### Templates ###

    Overrides: –

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    wc-pay-subscriptions-page

    Disabled Features: minified-js
    settings

    Daily Cron: ? Next scheduled: 2022-07-11 22:38:51 +01:00
    Options: ?
    Notes: 49
    Onboarding: completed

    ### Action Scheduler ###

    Canceled: 2
    Oldest: 2022-07-10 22:33:29 +0000
    Newest: 2022-07-10 22:40:11 +0000

    Complete: 805
    Oldest: 2022-06-12 12:06:13 +0000
    Newest: 2022-07-11 16:27:45 +0000

    Failed: 2
    Oldest: 2022-07-03 11:52:43 +0000
    Newest: 2022-07-03 11:53:06 +0000

    Pending: 1
    Oldest: 2022-07-11 22:32:25 +0000
    Newest: 2022-07-11 22:32:25 +0000

    ### Status report information ###

    Generated at: 2022-07-11 17:35:12 +01:00
    `

    Maddie – a11n

    (@selectedselections)

    Hi there!

    Thanks for sending along these details. Looking over your screenshots, this appears to be quite unexpected and not something we’re able to reproduce with WooCommerce and a default theme, like Storefront, active.

    I see that you’re using a third party page building tool to edit your site’s pages – Avia Layout Builder – is it possible this tool is part of your current theme?

    I recommend switching your site over to a default theme to check if the issue still persists. You may also want to try editing the pages via wp-admin -> pages -> edit rather than from the front end builder.

    More details on conflict testing can be found here: https://woocommerce.com/document/how-to-test-for-conflicts/

    For further support with your page builder, please reach out to the support team for this specific theme/extension as this one wasn’t developed by WooCommerce.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Woocommerce changing all Pages to Product Pages’ is closed to new replies.