Woocommerce Check Out Page

Hi,

To edit the phone number and email displayed in the checkout page header of your WooCommerce store, you’ll typically need to make changes to your WordPress theme. Here are the general steps to do this:

1. Access Your Theme’s Customization Options:

• In your WordPress dashboard, go to “Appearance” > “Customize.”

1. Locate the Header or Checkout Section:

• Depending on your theme, the option to edit the checkout header may be located in different areas. Look for sections related to “Header” or “Checkout.”

1. Edit the Content:

• Within the header or checkout section, you should find fields or text areas where you can edit the content. This is where you can change the phone number and email.

1. Save Changes:

• After making your changes, be sure to save them.

1. Preview:

• Use the live preview feature to check how the changes will look on your checkout page.

1. Publish:

• Once you’re satisfied with the changes, click the “Publish” button to make them live on your website.

If you can’t find the customization options in your theme’s settings or if your theme doesn’t provide specific options for editing the checkout page header, you might need to edit the theme’s template files directly. However, this should be done with caution and preferably by someone with coding experience, as editing template files can affect the functionality and appearance of your site.

To directly edit template files:

1. Go to your WordPress dashboard.
2. Navigate to “Appearance” > “Theme Editor.”
3. In the right-hand panel, you’ll see a list of theme files. Look for a file related to the header or checkout, such as “header.php” or “checkout.php.”
4. Open the file and search for the code that corresponds to the phone number and email you want to change.
5. Make the necessary edits.
6. Save the file.

Please note that directly editing theme files can be risky, especially if you’re not familiar with coding. It’s advisable to create a backup of your site before making any changes. If you’re not comfortable doing this yourself, consider reaching out to a developer or your theme’s support team for assistance.

Hi @fofiwe

The information you’re looking to edit was not added through WooCommerce. Instead, it’s added via your theme. I noticed that you’re using the Avada theme.

Since this is a third-party theme which we don’t provide support for (please see our Support Policy), it would be best to reach out to the theme’s developers for further assistance here. I am sure they will have no problem supporting you there.

I hope this provides some clarity on the matter. If you have any other questions or need further assistance, please don’t hesitate to ask.

Thank you everybody. I was able to see the area of our website that was surfacing the information and I have updated it. I appreciate all your help. Thanks a lot. You guys are just awesome.

Hi @fofiwe

Thank you everybody. I was able to see the area of our website that was surfacing the information and I have updated it. I appreciate all your help. Thanks a lot. You guys are just awesome.

I’m so glad to hear that you were able to find and update the necessary information on your website. Your positive feedback really means a lot to us!

I’ll go ahead and mark this thread as resolved. However, if you ever have more questions or issues in the future, don’t hesitate to kick off a new topic.

We’d be thrilled if you could spare a few minutes to leave us a review at ?? https://www.ads-software.com/support/plugin/woocommerce/reviews.

Cheers!