Woocommerce checkout and cart page not displaying correctly

Hi @js145,

It could be a conflict between the ShopEngine plugin and the Vault theme you’re using, even if both are supposed to be compatible with WooCommerce. To verify this, you could temporarily switch to a default WordPress theme (like Storefront) and see if the problem persists.

Could you also edit the checkout page in the WordPress editor, remove everything, and then paste the WooCommerce checkout shortcode ([woocommerce_checkout])? After saving the page, check again to see whether everything works or not.

I am suggesting it because, in the latest version, WooCommerce automatically adds a checkout block on the checkout and a Cart block on the cart page, which may not be compatible with many themes and plugins out there.

Let us know how that goes. Thanks!

Hello,

After changing the theme I noticed the cart page displayed normally, and the checkout page also displayed normally with a small margin/width errors but I assume that was just because of the sudden theme change.

Also, when I added the short code, using the vault theme, everything stayed the same.

The next move would be to remove ShopEngine, and I’m okay with that, but is there any way to make small edits to the default pages otherwise? Or should I look for a different plugin? The only risk is that I may find myself with another plugin that is not compatible with.

Thank you

Hello Jordan Smith,

Thank you for your reply.

I’m glad to hear that by changing your theme, your cart and checkout pages are displaying normally.

Could you provide a little more detail about the specific edits you’re looking to implement on the default pages? Once I have a clearer understanding of the modifications you wish to make, I’ll be better positioned to guide you toward a suitable solution.

I look forward to your response so that I can help you further refine your WooCommerce store. ??

Have a great day!

Hello,

Yes sure, I initially wanted to edit the default pages because even with only the Vault theme being displayed, a few pages still had errors.

For example, with just Vault, the “account dashboard”, “cart”, and “checkout” pages looked fine. However, the shop page does not appear correctly.

Alternatively, when I used the ShopEngine plugin, the “account dashboard” and “shop” pages looked fine. But the “cart” and”checkout” page were not working properly.

I am essentially trying to find a way where I can display all pages without any design errors either with or without the plugin I have now. I really just need the theme. Which I read was compatible with WooCommerce and even has it’s own settings for WooCommerce

Let me know if you need any other info.

Thank you.

And by appear correctly, I mean there seemed to be glitches and css errors where certain blocks were not appearing where they should.

Hello Jordan Smith,

Thank you for your reply.

I appreciate you providing detailed insights into the issues you’re experiencing with the Vault theme and the ShopEngine plugin.

You’re correct in that there are many themes specifically designed to integrate seamlessly with WooCommerce, enhancing both the aesthetic and functionality of your store’s pages. It’s good to know that Vault is said to be compatible with WooCommerce, but sounds like there may still be conflicts or glitches to address.

For a more tailored solution, I suggest visiting our Theme Store where you can find a wide array of WooCommerce-compatible themes that have been tested and are maintained to work smoothly with WooCommerce:

Moreover, you might wish to expand your search for the perfect theme by using Google. Simply search for “WooCommerce themes” to explore thousands of options geared toward different business types and aesthetic preferences.

Selecting the right theme can make a significant difference, and I recommend looking for one that not only looks the part but also provides excellent support for customization and any future updates.

If you have further questions or need more guidance on selecting a theme, please feel free to reach out. We’re here to help your WooCommerce store shine!

Have a great day! ??

Ok got it.

Thank you for your clarification and advice on this issue.

Hello Jordan Smith,

We hope you’ve been enjoying your experience with WooCommerce!

If you feel that our plugin has been beneficial to your business, we would be truly grateful if you could take a few moments to leave a review.

Your feedback not only supports our continuous improvement but also helps others make informed decisions about using WooCommerce.

Thank you for choosing WooCommerce. ??