Woocommerce checkout don’t work anymore, only paypal express checkout

  • Resolved nicomoser97

    (@nicomoser97)


    4 years, 8 months ago

    Hello everybody.

    Since two weeks, I am working on a e-commerce shop using Divi and Woocommerce.

    I use Paypal Plus and it works perfectly, also the express button. I also provide direct transfer and that also works perfectly, untill this morning. I tried to do a test order, and now only the paypal express checkout works. If I try to order with other payment options, the site jumps up to the beginning, after pressing the “buy now” button. After a second time of hitting the button, the note “Your session has ended” appears. After that, all forms are empty and also the shopping cart. The “Thank you” site doesnt appear, but the order is in the order list!

    So what did I change?
    In the morning, I updated Woocommerce to version 4.0.1. I already tried to “downgrade” that, using WP Rollback. That worked, but the problem with the checkout is still there.

    I also worked on the Woocommerce E-Mail settings and changed the template. I changed only the text to the customers, directly in the template code.

    I installed MailPoet, but I already deinstalled it, problem with checkout is still there.

    Does anybody know the reason for my problem?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • You might want to take this question to whoever provides support for PayPal Plus.

    Thread Starter nicomoser97

    (@nicomoser97)

    @wbrubaker Why? The checkout with paypal plus is working perfectly. The chechout from woocommerce isnt working, for expample if the customer wants to pay by direct transfer. Then, the site jumps up to the top, and the message “my session is over” pops up. The customer don’t reach the “thank you” site with the data from my bank…
    But the order is in the list …

    Update: I deactivate the paypal plus plugin, woocommerce germanized, and a lot of other plugins that worked before yesterday.

    the only plugins what are activated now are:

    -WC password strength
    -woocommerce menu card
    – wp rollback
    – yoast

    • This reply was modified 4 years, 8 months ago by nicomoser97.
    • This reply was modified 4 years, 8 months ago by nicomoser97.

    The checkout with paypal plus is working perfectly.

    That statement doesn’t resolve with:

    now only the paypal express checkout works.

    If PayPal express is working, but the other payment method is not, then that is an indication that it is the payment gateway that is at fault.

    the only plugins what are activated now are…

    In addition to disabling all other plugins, I would also suggest switching the theme to an unmodified, default, WordPress theme such as Twenty Twenty or Storefront.

    Plugin Support EtienneP a11n

    (@etiennep)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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