WooCommerce Checkout Integration Problem

  • Resolved nejjy

    (@nejjy)


    6 years, 12 months ago

    Hi! I enabled WooCommerce checkout integration with double opt-in and used a test email address to subscribe. I didn’t receive a confirmation email in that address. Also, I set the ‘debug log level’ to log ‘everything’, but nothing has been logged. I checked at MailChimp, no contact has been added to the list.

    I would appreciate any help, please. Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey nejjy,

    Please note that the “Double Opt-in” email is sent by MailChimp.com and not our plugin and sometimes based on how an email is setup, the email is received late or not received at all.

    To check if the integration is working, I would suggest disabling “Double Opt-in” when you test again.

    Thread Starter nejjy

    (@nejjy)

    Hi Harish! Thanks for your reply.

    I already disabled ‘Double Opt-in’ both in MailChimp and in the plugin, it’s still not working.

    Plugin Contributor Lap

    (@lapzor)

    Are you using a custom checkout page?
    Can you share a link to your site?

    ?Thanks for letting us know.

    Thread Starter nejjy

    (@nejjy)

    Hi Lap! No, I’m not using a custom checkout.

    I think I’ve found what’s causing the problem. There is a conflict with the ‘PayPal for WooCommerce’ plugin. When I disable it and use the WooCommerce built in PayPal gateway instead, integration is working fine.

    Is there any other way to make ‘MailChimp for WordPress’ WooCommerce checkout integration work even with ‘PayPal for WooCommerce’ enabled? Thanks.

    Plugin Contributor Lap

    (@lapzor)

    Thanks for letting us know about this issue.

    I can imagine the PayPal plugin that you are using is showing a custom checkout page skipping the place where we integrate our plugin. You could look into enabling a Custom Integration on that custom checkout page. All you have to do is include a checkbox or hidden field for our plugin to pick it up.

    https://kb.mc4wp.com/add-sign-checkbox-custom-form/

    Hope that helps. If you have any questions, please let us know!

    Thread Starter nejjy

    (@nejjy)

    It worked. Thanks so much, Lap! ??

Viewing 6 replies - 1 through 6 (of 6 total)
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