Woocommerce checkout is not showing options
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Hi there,
I need woocommerce support team help.
I’m having issue with my sites’s checkout page where any payment method are not showing. Here’s the screenshot- https://prnt.sc/b3QP_nbtYqgMI asked to my hosting company they said It’s plugin problem, so to contact support. Here’s the screenshot – https://prnt.sc/McmBj6zS-hrT
I hope you give me a solution ASAP
Thanks.The page I need help with: [log in to see the link]
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I can’t connect woocommerce payment to the site it says sorry you are not allowed to access this page
Here’s the screenshot- https://prnt.sc/3kviGTqeYmLyHi there,
Thanks for reaching out.
I just checked the website and I can see the following message on the checkout page:
Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangements.
Can you please go to **WooCommerce > Settings > Payments**, and make sure that you enabled the payment methods?
If you already have enabled that, there could be a chance that some other plugin is creating a conflict here.
It will be great if you could share your current System Status Report. You can get it by navigating to the
WooCommerce / Status
section of your site. Once there, click on theGet system report
button and then copy it by clicking on theCopy for support
button. Then paste it here in a comment.Best,
I checked the payment option is enabled.
Heres the system report-### WordPress Environment ### WordPress address (URL): https://www.omaawu.com Site address (URL): https://www.omaawu.com WC Version: 6.3.1 REST API Version: ? 6.3.1 WC Blocks Version: ? 6.9.0 Action Scheduler Version: ? 3.4.0 WC Admin Version: ? 3.2.1 Log Directory Writable: ? WP Version: 5.9.2 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.28 PHP Post Max Size: 128 MB PHP Time Limit: 600 PHP Max Input Vars: 10000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.5.5-10.2.43-MariaDB-cll-lve Max Upload Size: 128 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.3.1 WC Database Prefix: wpzq_ Total Database Size: 2956.17MB Database Data Size: 2113.58MB Database Index Size: 842.59MB wpzq_woocommerce_sessions: Data: 12.02MB + Index: 0.39MB + Engine InnoDB wpzq_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpzq_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpzq_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpzq_woocommerce_order_items: Data: 0.09MB + Index: 0.02MB + Engine InnoDB wpzq_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.39MB + Engine InnoDB wpzq_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpzq_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpzq_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpzq_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpzq_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpzq_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpzq_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpzq_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpzq_actionscheduler_actions: Data: 132.66MB + Index: 114.14MB + Engine InnoDB wpzq_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpzq_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpzq_actionscheduler_logs: Data: 126.67MB + Index: 81.17MB + Engine InnoDB wpzq_aelia_dismissed_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpzq_automatewoo_abandoned_carts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wpzq_automatewoo_customers: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wpzq_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpzq_automatewoo_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpzq_automatewoo_guests: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpzq_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpzq_automatewoo_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpzq_automatewoo_log_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpzq_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpzq_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpzq_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpzq_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpzq_commentmeta: Data: 16.55MB + Index: 18.03MB + Engine InnoDB wpzq_comments: Data: 10.52MB + Index: 11.09MB + Engine InnoDB wpzq_couponwheel_wheels: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpzq_couponwheel_wheel_run_log: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wpzq_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpzq_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB wpzq_e_submissions_actions_log: 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Engine InnoDB wpzq_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpzq_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpzq_woof_query_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpzq_woof_stat_buffer: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpzq_woof_stat_tmp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpzq_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpzq_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpzq_wpr_rucss_used_css: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpzq_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpzq_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpzq_yoast_indexable: Data: 158.77MB + Index: 64.69MB + Engine InnoDB wpzq_yoast_indexable_hierarchy: Data: 7.52MB + Index: 10.73MB + Engine InnoDB wpzq_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpzq_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpzq_yoast_prominent_words: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wpzq_yoast_seo_links: Data: 1.44MB + Index: 0.31MB + Engine InnoDB ### Post Type Counts ### a2w_shipping: 38 attachment: 194687 aw_workflow: 1 custom_css: 3 ec_woo_ddb_template: 12 elementor_library: 19 itsec-dash-card: 8 itsec-dashboard: 1 mailpoet_page: 1 mc4wp-form: 2 nav_menu_item: 191 page: 32 polylang_mo: 15 post: 12 product: 8623 product_variation: 113699 revision: 983 shop_coupon: 8 shop_order: 305 shop_order_refund: 7 tbay_customtab: 1 tbay_footer: 1 tbay_header: 2 tbay_megamenu: 7 wacv_email_template: 3 wcae_tracking: 59 wcst_trigger: 11 wlwl_email: 71 wp_global_styles: 1 wpcf7_contact_form: 5 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (44) ### WooMail - WooCommerce Email Customizer: by CidCode – 3.0.34 Aliexpress Dropship for Woocommerce: by MA-Group – 1.19.15 Dropshipping with Banggood for WooCommerce (Lite version): by MA-Group – 1.2.4 Classic Widgets: by WordPress Contributors – 0.3 CMB2: by CMB2 team – 2.10.1 Contact Form 7: by Takayuki Miyoshi – 5.5.6 Coupon Wheel For WooCommerce and WordPress: by Jure Hajdinjak – 3.4.9 Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.2 Dropshipping with Ebay for WooCommerce: by MA-Group – 1.2.6 Elementor Pro: by Elementor.com – 3.6.3 Elementor: by Elementor.com – 3.6.1 Google Listings and Ads: by WooCommerce – 1.11.1 Site Kit by Google: by Google – 1.70.0 GTranslate: by Translate AI Multilingual Solutions – 2.9.9 Jetpack: by Automattic – 10.7 Kirki Customizer Framework: by David Vongries – 4.0.23 Mailchimp for WooCommerce: by Mailchimp – 2.6.1 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.7 Martfury Addons: by DrFuri – 2.4.3 Meta Box: by MetaBox.io – 5.6.1 Smart Slider 3 Pro: by Nextend – 3.5.1.1 Really Simple SSL: by Really Simple Plugins – 5.3.0 Tidio Chat: by Tidio Ltd. – 5.0.0 Woo Title Limit: by Dima W. – 2.0.3 WooCommerce Abandoned Cart Recovery Premium: by VillaTheme – 1.0.6.1 WooCommerce Boost Sales Premium: by Andy Ha (villatheme.com) – 1.4.7 WooCommerce Deals: by Drfuri – 1.0.9 CURCY - WooCommerce Multi Currency Premium: by VillaTheme – 2.1.25 WooCommerce Notification Premium: by Andy Ha (villatheme.com) – 1.4.3 Woocommerce Order Tracker: by makewebbetter – 2.0.5 WooCommerce Payments: by Automattic – 3.9.0 WOOF - WooCommerce Products Filter: by realmag777 – 1.2.6.4 WooCommerce Square: by WooCommerce – 2.9.1 WooCommerce Variation Swatches Images: by ma_group – 1.0.5 WooCommerce: by Automattic – 6.3.1 WooCommerce AliExpress Shipment Tracking: by ma_group – 1.1.11 Yoast SEO Premium: by Team Yoast – 15.9.2 WP Rocket: by WP Media – 3.10.9 XL WooCommerce Sales Triggers: by XLPlugins – 2.11.0 YITH WooCommerce Added to Cart Popup Premium: by YITH – 1.8.4 YITH WooCommerce Best Sellers Premium: by YITH – 1.1.19 YITH WooCommerce Compare: by YITH – 2.11.0 YITH WooCommerce Social Login Premium: by YITH – 1.6.8 YITH WooCommerce Wishlist: by YITH – 3.6.0 ### Inactive Plugins (0) ### ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (1) ### Elementor Safe Mode: by Elementor.com – 1.0.0 ### Settings ### API Enabled: – Force SSL: ? Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? ### WC Pages ### Shop base: #16 - /shop/ Cart: #17 - /cart/ Checkout: #18 - /checkout/ My account: #19 - /my-account/ Terms and conditions: ? Page not set ### Theme ### Name: Martfury Version: 2.7.8 Author URL: https://demo2.drfuri.com Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: martfury/woocommerce/cart/cart-shipping.php martfury/woocommerce/cart/cart-totals.php martfury/woocommerce/cart/cart.php martfury/woocommerce/cart/mini-cart.php martfury/woocommerce/checkout/form-checkout.php martfury/woocommerce/checkout/form-coupon.php martfury/woocommerce/checkout/form-login.php martfury/woocommerce/checkout/terms.php martfury/woocommerce/content-product.php martfury/woocommerce/content-single-product.php martfury/woocommerce/content-widget-product.php martfury/woocommerce/global/form-login.php martfury/woocommerce/global/quantity-input.php martfury/woocommerce/global/wrapper-end.php martfury/woocommerce/global/wrapper-start.php martfury/woocommerce/loop/add-to-cart.php martfury/woocommerce/loop/orderby.php martfury/woocommerce/loop/pagination.php martfury/woocommerce/myaccount/form-login.php martfury/woocommerce/myaccount/form-lost-password.php martfury/woocommerce/myaccount/my-address.php martfury/woocommerce/single-product/add-to-cart/external.php martfury/woocommerce/single-product/add-to-cart/simple.php martfury/woocommerce/single-product/add-to-cart/variable.php martfury/woocommerce/single-product/meta.php martfury/woocommerce/single-product/product-image.php martfury/woocommerce/single-product/product-thumbnails.php martfury/woocommerce/single-product/rating.php martfury/woocommerce/single-product/related.php martfury/woocommerce/single-product/review-meta.php martfury/woocommerce/single-product/stock.php martfury/woocommerce/single-product/tabs/tabs.php martfury/woocommerce/single-product/up-sells.php martfury/woocommerce/single-product-reviews.php ### Subscriptions ### WCS_DEBUG: ? No Subscriptions Mode: ? Live Subscriptions Live URL: https://www.omaawu.com Subscription Statuses: – WooCommerce Account Connected: ? Yes Active Product Key: ? No ### Store Setup ### Country / State: United States (US) — Missouri ### Payment Gateway Support ### ### Square ### Environment: Production Tokenization Enabled: ? Debug Mode: Off ### WooCommerce Payments ### Version: 3.9.0 Connected to WPCOM: Yes Blog ID: 197179130 Account ID: acct_1JV93E2HtvxUjw0H ### Action Scheduler ### Canceled: 1 Oldest: 2022-03-13 20:04:10 +0000 Newest: 2022-03-13 20:04:10 +0000 Complete: 105,681 Oldest: 2022-02-22 11:20:01 +0000 Newest: 2022-03-25 11:12:54 +0000 Failed: 267,847 Oldest: 2021-09-21 08:27:34 +0000 Newest: 2022-03-11 21:52:19 +0000 Pending: 9 Oldest: 2022-03-25 12:59:23 +0000 Newest: 2022-03-31 16:35:51 +0000 ### Status report information ### Generated at: 2022-03-25 11:16:26 +00:00
@daniyalahmedk Here’s the system report. Let me know what’s the issue
I tried deactivating all the plugins and also activating the 2022 theme then trying to connect with WooCommerce payments. But still showing this error> Sorry you are not allowed to access this page
Here’s the screenshot – https://prnt.sc/3kviGTqeYmLyHi there,
Thanks for getting back to us.
Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
?
Please include a link to this forum thread, so that we can keep track of what’s already been done.
?
We will be able to help you further there.Best,
- This reply was modified 2 years, 8 months ago by Daniyal Ahmed (a11n).
Okay.
Hi @sayeed88,
As further assistance will be provided via our ticketing system, I’ll go ahead and mark this thread as resolved.
Feel free to create a new topic if you have other questions.
Thanks.
- The topic ‘Woocommerce checkout is not showing options’ is closed to new replies.