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Resolved sigmundang
(@sigmundang)

4 years, 3 months ago

Hi,

My checkout page is empty when using the theme Own Shop. Tested with default theme and checkout page is loading. My website is whitdoit.tk. Any idea what went wrong?

Viewing 8 replies - 1 through 8 (of 8 total)

Theme Author spiraclethemes
(@spiraclethemes)

4 years, 3 months ago

Hi @sigmundang

Thanks for reaching out
Please follow the steps below to fix this issue

1) First of all, we’ll remove the existing WooCommerce pages ie Cart, Checkout, My Account, and Shop pages. Check screenshot below

View post on imgur.com

2) After this, we will go to WooCommerce -> Status and then click on the tab Tools. Check screenshots below

View post on imgur.com

View post on imgur.com

3) On Tools tab, scroll down to find the section “Create default WooCommerce pages” and click on the button Create Pages. Check screenshot below

View post on imgur.com

4) Now test your site again

Let us know if you have any questions

Best Regards

Thread Starter sigmundang
(@sigmundang)

4 years, 3 months ago

Hi,

Thank you for your prompt reply. Tried the steps you mentioned and the checkout page is still empty.

Checkout blank

Theme Author spiraclethemes
(@spiraclethemes)

4 years, 3 months ago

Hi @sigmundang

From inspection of your HTML, the checkout has right sidebar enabled ie It should show WooCommerce Sidebar widgets in right. But I guess there are no widgets in the WooCommerce Sidebar (Appearance -> Widgets)

What you have to do is to disable the sidebar from Customizer.

1) Go to Appearance ->customize -> WooCommerce and then click on tab Checkout Sidebar and then disable the sidebar.

Check screenshots below

View post on imgur.com

View post on imgur.com

Best Regards
Thread Starter sigmundang
(@sigmundang)

4 years, 3 months ago
thank you for your help. its working now.
- This reply was modified 4 years, 3 months ago by sigmundang.
Theme Author spiraclethemes
(@spiraclethemes)

4 years, 3 months ago

??

zeneshop
(@zeneshop)

4 years, 2 months ago

HELLO PLS I Have a problem in my checkout page the informaition field is spaced out and i cant
the page its big i need to move for see all the page and also on the phone and ipad

zeneshop
(@zeneshop)

4 years, 2 months ago

HELLO PLS I Have a problem in my checkout page the informaition field is spaced out and i cant
the page its big i need to move for see all the page and also on the phone and ipad

https://zeneshop.net/checkout-%d8%a7%d9%84%d8%af%d9%81%d8%b9/
https://zeneshop.net/my-account-%d8%ad%d8%b3%d8%a7%d8%a8%d9%8a/
its incompatable

Theme Author spiraclethemes
(@spiraclethemes)

4 years, 2 months ago

Hi @zeneshop

This is not our theme. It seems like you’re using OceanWP theme.
Please contact oceanWP theme developers for this issue.

Best Regards

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Woocommerce Checkout page blank’ is closed to new replies.

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