Woocommerce checkout page broken

  • Resolved aleciotti0

    (@aleciotti0)


    1 year, 3 months ago

    Hi guys, i recently tried installing woo-commerce to use it for my checkout page but for some reason the form is broken and so the whole page. I’ve already tried deactivating all plugins but still nothing. Im’ using WordPress with Elementor on Homey Theme. Here’s a screenshot of what it looks like: https://ibb.co/Ns2pN7Q

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey, aleciotti0, I’m another WooCommerce user.

    Is the checkout page still useable but just the appearance is messed up? If the apperance has issues, then it’s a CSS styling issue.

    Try installing and activating the “Health Check” plugin: https://www.ads-software.com/plugins/health-check/

    It will add some additional features under the menu item under Tools > Site Health.

    On its troubleshooting tab, you can Enable Troubleshooting Mode. This will allow you to switch your theme, without affecting normal visitors to your site. This allows you to test for various compatibility issues.

    There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @aleciotti0 ,

    Thanks for reaching out!

    I understand that your sites checkout page is broken, is this correct?

    Should the issue persist after following the steps provided by @plantprogrammer above, please can you share the following:

    • System Status Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.
    • Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.
    • Screenshot:?Please share a screenshot of what you are seeing on your end on the Checkout page, as the initial image shared is no longer working.

    Cheers!

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    As you haven’t responded in a while, I’m marking this as resolved. We’ll be here for you if/when you need us.

Viewing 3 replies - 1 through 3 (of 3 total)
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