Woocommerce Checkout page Prints Error Codes

Hey there, @pmrvkr! Thanks for contacting us. I’m happy to help you.

This might be caused by a conflict.

Do you have any custom code or plugin that interferes with the checkout page?

Are all your plugins and your theme updated?

Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Looking forward to your reply.

Have a wonderful day!

WooCommerce > Status > Get system report:

https://gist.github.com/PayaPets/783d0970de458207cb42fcba4f324402

WooCommerce > Status > Logs:

https://gist.github.com/PayaPets/dff4dafba4b0ac446362250f4eb78823

https://gist.github.com/PayaPets/ddebaa0c669a71d3243cd122e991089f

Also:

Custom functions.php:

https://gist.github.com/PayaPets/65898a7e4842e0d58ff1a940c4010618

Hi there @pmrvkr

From the site’s System Status Report (SSR):

Theme

Name: Juliette
Version: 1.1.3
Author URL: https://www.novaworks.net/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ? Templates

Overrides: juliette/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0

From the theme’s main page:

Latest version: Juliette 1.1.5

Compatibility with WooCommerce 8.7.x

It is currently not compatible with the currently active version of WooCommerce at the store.

I trust that points you in the right direction, but if you have more questions, let us know.

We’re happy to help.

You believe my website is printing the error code in the email message cause my theme is out of date?

Hi @pmrvkr,

It’s possible that an outdated theme could be causing the error code to appear in your email messages.

Themes that are not up-to-date are not compatible with the latest versions of WordPress or WooCommerce, which can lead to unexpected issues such as this.

We recommend updating your theme to the latest version. Before doing so, remember to back up your website to prevent any potential data loss.

If the problem persists after the update, please get back to us so we can assist you further.

Hello there,

Asked my theme support to update their product, they did. Its all updated now with absolutely no errors. All caches are cleared: Nitropacks, browser cache, cookies & all. Unfortunately, i still get the error with woocommerce checkout template printing the error on the tooltip..

You can check my recent woocommerce status report:

https://gist.github.com/PayaPets/835b24052935c4e586f41697818a00e5

Hope you guys can help me with it

Hey, @pmrvkr!

Thanks for checking that.

Do you have Stripe Link enabled?

If you do, can you disable it temporarily to check if the issue persists?

Please let us know how it goes.

Looking forward to your reply.

Have a wonderful day!

So, i disable it and now it prints no error. So i should take this to stripe plugin support. Right?

View post on imgur.com

Hi @pmrvkr,

Thanks for confirming! Yes, please, feel free to start a new thread in the Stripe for WooCommerece forums, and we can take it from there.

Please include a reference to this thread so we can come back easily to check for additional details. Also include the following details:

• Are you using the shortcode or block checkout?
• Are you using the New or legacy checkout experience in Stripe?

Thanks!
-OP