Hi @antonic93,
Thank you for reaching out to us. I understand you’re experiencing issues with the WooCommerce.com Update Manager. Let’s work together to get this resolved. A fatal error during the installation of an extension can be caused by various factors, including conflicts with other plugins, theme issues, or server limitations. To help me understand the situation better and provide you with the most accurate assistance, could you please provide me with the following information?
- What is the exact error message you are seeing? If you can copy and paste it here, that would be very helpful.
- What version of WooCommerce are you currently running on your site?
- Have you recently updated any other plugins or your theme?
- Are you able to access your site’s dashboard, or is the error preventing you from logging in?
In the meantime, here are some general troubleshooting steps you can try:
- Deactivate all other plugins except WooCommerce: This will help determine if there is a conflict with another plugin. If the error goes away, reactivate each plugin one by one to identify the culprit.
- Switch to a default theme like Twenty Twenty-One: This will rule out any theme conflicts.
- Increase your PHP memory limit: Sometimes, a lack of server resources can cause this issue.
If you’re unable to access your WordPress dashboard due to the error, you might need to disable the WooCommerce.com Update Manager plugin manually via FTP.
Looking forward to your response.
