WooCommerce Contacts Sync List Segmentation & Marketing Email Option Feature

  • Resolved rjhibbs

    (@rjhibbs)


    5 months, 1 week ago

    Hi, currently when you sync up WooCommerce with Constant contact it creates automatic lists based on customer purchase behavior which is fine but we already have different audiences/subscription types which we would like to filter those synced subscribers into.

    It would be great if there were preliminary steps to map contacts from WC into CC based on different criteria like: products that were previously purchased, WooCommerce Groups, Categories, Tags, etc.

    Also the default Marketing permission checkbox setting does not allow you to edit the generic verbiage that appears on the checkout page or give an option for which information/list they would like to subscribe to. It’s very one dimensional in it’s features and functionally.

    Are there any possible code snippets or workarounds for the above?

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  • Plugin Author Constant Contact

    (@constantcontact)

    Hi @rjhibbs

    Unfortunately due to internal structures and settings, in regards to the concept with customer consent, not saying yes to generic communication is saying no to all communication. This includes the wording for the consent checkbox.

    We’re also limited to these hard-set lists based on the limited order information that we’re able to safely pull in, based on who’s consented at the time of placing an order.

    Internal segmentation options do allow users to make a flow that uses contact information such as location, or to respond to orders being placed, though it may not be as fully featured as you are requesting.

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