WooCommerce Custom Thank You Page

  • Resolved ibrahimwalied

    (@ibrahimwalied)


    3 years, 11 months ago

    Hi,

    The WooCommerce admin area is not appearing the way it should. I want to make some changes to the thank you page that appears after customers have checked out and paid. According to the WC documentation, I can do this in the ‘Advanced’ section of the settings for each product. However, the ‘Confirmation Page’ field as shown here: https://docs.woocommerce.com/document/woocommerce-custom-thank-you-pages/ doesn’t appear! The most recent version of WooCommerce is running on the website. See the link for a screenshot of the advanced section, where you can see how this feature is missing.

    Thanks,

    Walid

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi Walid,

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Thanks,

    Thread Starter ibrahimwalied

    (@ibrahimwalied)

    Hi @bernattorras,

    I’ve sent the below message again to the support team. Appreciate your help as I’m really disappointed not a single reply to my last two tickets for weeks now.

    —————

    1) For this specific extension, Custom Thank You Page, I need to have a different thank you page for different products. However, the drop-down menu in the product section doesn’t show any option at all.

    2) I also had another extension, Zapier, and I want to use it for when a product is bought via WooCommerce to trigger Granting Offers in Kajabi. But I also can’t seem to figure out how to do so.

    3) I’d asked to refund the extension “WooCommerce” subscription because I couldn’t figure out how to use it.

    The sad thing is that this is the 3rd time I reach out to you and not a single reply to date since I bought the extensions. Not even when I asked for a refund. No one gets back to me and care about why I asked for the refund. I found that very weird from a global player like you.

    Thread Starter ibrahimwalied

    (@ibrahimwalied)

    @bernattorras

    I appreciate also confirming my understanding of this statement.

    https://prnt.sc/w8g2kk

    Does that mean this person will get back to me via email or what? Because it’s the same message for the last two tickets and no one got in touch with me!

    Hi there,

    Thanks for submitting the support ticket!

    This plugin is developed and supported by Jeroen Sormani, one of our third-party development partners, so your ticket has been directly forwarded to him. He’ll reply to you as soon as possible via email and will help you with it.

    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘WooCommerce Custom Thank You Page’ is closed to new replies.