woocommerce customer history not showing count

  • Resolved justinbitter

    (@justinbitter)


    1 month, 4 weeks ago

    On my woocommerce site a client set an order and the order was completed. But when i view it in woocommerce i noticed that the customer history is set to zero. Why is that? What can i do to trouble shoot this?

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  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello justinbitter,

    Thank you for contacting WooCommerce support.

    I understand that you are facing an issue where the order was completed, but the customer history shows zero.

    Try clearing the analytics cache and checking again.
    Also, edit the order placed by the customer and share a screenshot of the Order Notes so I can review the details.

    Once I have more information, I will be in a better position to assist you further.

    Best regards.

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