• Resolved angeldavo

    (@angeldavo)


    Hello good morning, there is no way to remove the update alert from the WooCommerce database. As much as I give THANK YOU! when reloading the page I still appears.

    What can be happening?

    https://ibb.co/T0mt4P6

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @angeldavo,

    It seems that, even though you’ve updated the database, the notice has not been set to “actioned” thus it keeps showing.

    You can set it to actioned manually in the database.

    **Important Note**: This will require some DB knowledge so as not to mess anything. Thus, if you’re not comfortable doing it by yourself, I strongly advise getting assistance from a developer. Also, be sure to take a backup of your database before carrying this out, UpdraftPlus might come in handy for this.

    Here are the steps to follow:
    1. Access your database. You can use plugins like WP PHPMyAdmin for easier access straight from WP-Admin.
    2. Locate the wc_admin_notes table.
    3. Look for the wc-update-db-reminder row and edit its status to actioned.

    For illustration purposes:


    Link to image: https://snipboard.io/SaKGNm.jpg

    Let us know how it goes.
    Thanks.

    Thread Starter angeldavo

    (@angeldavo)

    Modified!

    Thanks

    Plugin Support Brad P. a11n

    (@snaacks)

    Hi @angeldavo,

    Thank you for letting us know you were successful in modifying the database. I’ll go ahead and mark this thread as resolved for now but please don’t hesitate to reach out for any additional questions or concerns.

Viewing 3 replies - 1 through 3 (of 3 total)
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