WooCommerce Deposits

Hi @selcyis ??

My recommendation would be that you verify that WooCommerce Deposits is up to date (v1.5.7). If it is and that warning still shows up, please try testing for conflicts using these steps: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

If you are unable to resolve the issue using those above steps, please note that WooCommerce Deposits is one of our premium plugins and is eligible for support via WooCommerce.com.

You could you create a ticket via WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
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Please include a link to this forum thread, so that we can keep track of what’s already been done.
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We will be able to help you further there.

Thanks!

Thank you very much for your support. I’ve been troubleshooting all day today with disabling plugins, updating my theme including WP, checking php version and checking logs.

Once I updated my theme and website code files, the plug-in alerted the error once the user places the product into the checkout cart.

I went to create a ticket, but woocommerce does have woocommerce deposits in their drop down menu.

Any suggestions or solutions?

Here is my website url: sunbrighteducation.com

Hi @selcyis ??

Thanks for trying all of that out.

In this case, I think it would be best to create a ticket with us directly so that we can investigate this more closely.

WooCommerce Deposits is an option in the drop-down menu: https://d.pr/i/MC1uns

If you aren’t seeing it, please try searching for ‘Deposits’.

Thanks!

Hi there,

We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.