• Resolved troxx

    (@troxx)


    I’ve suddendly found out that a normal user (a client, not an admin) doesnt see list of his orders on “my account” page – orders are palced, I can see them in the backend, but on the frontend – user only see info that “you have no orders”. I’ve switched off all plugins and problem dissappeard. tried to switch them on, one by one – and the problem pops again when switching on “PublishPress Permissions” plugin. What can I do? I need this plugin…


    ### WordPress Environment ###

    WordPress address (URL): https://serwer63212.lh.pl/recucina.pl
    Site address (URL): https://serwer63212.lh.pl/recucina.pl
    WC Version: 5.8.0
    REST API Version: ? 5.8.0
    WC Blocks Version: ? 5.9.1
    Action Scheduler Version: ? 3.3.0
    WC Admin Version: ? 2.7.2
    Log Directory Writable: ?
    WP Version: 5.8.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: pl_PL
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 8.0.2
    PHP Post Max Size: 64 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 10000
    cURL Version: 7.64.0
    OpenSSL/1.1.1d

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.29-MariaDB-0+deb10u1
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 5.8.0
    WC Database Prefix: pasta_wp_
    Ca?kowity rozmiar bazy danych: 47.37MB
    Rozmiar bazy danych: 41.93MB
    Rozmiar indeksu bazy danych: 5.44MB
    pasta_wp_woocommerce_sessions: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_woocommerce_api_keys: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    pasta_wp_woocommerce_attribute_taxonomies: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_woocommerce_downloadable_product_permissions: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB
    pasta_wp_woocommerce_order_items: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_woocommerce_order_itemmeta: Dane: 0.08MB + Indeks: 0.03MB + Silnik InnoDB
    pasta_wp_woocommerce_tax_rates: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB
    pasta_wp_woocommerce_tax_rate_locations: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    pasta_wp_woocommerce_shipping_zones: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    pasta_wp_woocommerce_shipping_zone_locations: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    pasta_wp_woocommerce_shipping_zone_methods: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    pasta_wp_woocommerce_payment_tokens: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_woocommerce_payment_tokenmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    pasta_wp_woocommerce_log: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_actionscheduler_actions: Dane: 0.09MB + Indeks: 0.13MB + Silnik InnoDB
    pasta_wp_actionscheduler_claims: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_actionscheduler_groups: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_actionscheduler_logs: Dane: 0.08MB + Indeks: 0.03MB + Silnik InnoDB
    pasta_wp_commentmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    pasta_wp_comments: Dane: 0.02MB + Indeks: 0.09MB + Silnik InnoDB
    pasta_wp_e_submissions: Dane: 0.02MB + Indeks: 0.27MB + Silnik InnoDB
    pasta_wp_e_submissions_actions_log: Dane: 0.02MB + Indeks: 0.11MB + Silnik InnoDB
    pasta_wp_e_submissions_values: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    pasta_wp_links: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_mailchimp_carts: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    pasta_wp_mailchimp_jobs: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    pasta_wp_options: Dane: 6.05MB + Indeks: 0.09MB + Silnik InnoDB
    pasta_wp_postmeta: Dane: 17.17MB + Indeks: 2.69MB + Silnik InnoDB
    pasta_wp_posts: Dane: 10.20MB + Indeks: 0.38MB + Silnik InnoDB
    pasta_wp_ppc_exceptions: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
    pasta_wp_ppc_exception_items: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    pasta_wp_ppc_roles: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    pasta_wp_ppi_errors: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_ppi_imported: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    pasta_wp_ppi_runs: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_pp_groups: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_pp_group_members: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
    pasta_wp_revslider_css: Dane: 0.13MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_revslider_css_bkp: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_revslider_layer_animations: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    pasta_wp_revslider_layer_animations_bkp: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    pasta_wp_revslider_navigations: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    pasta_wp_revslider_navigations_bkp: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    pasta_wp_revslider_sliders: Dane: 1.50MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_revslider_sliders_bkp: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_revslider_slides: Dane: 5.16MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_revslider_slides_bkp: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_revslider_static_slides: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_revslider_static_slides_bkp: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_termmeta: Dane: 0.09MB + Indeks: 0.11MB + Silnik InnoDB
    pasta_wp_terms: Dane: 0.05MB + Indeks: 0.03MB + Silnik InnoDB
    pasta_wp_term_relationships: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_term_taxonomy: Dane: 0.05MB + Indeks: 0.03MB + Silnik InnoDB
    pasta_wp_tm_taskmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    pasta_wp_tm_tasks: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_usermeta: Dane: 0.06MB + Indeks: 0.06MB + Silnik InnoDB
    pasta_wp_users: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
    pasta_wp_wc_admin_notes: Dane: 0.06MB + Indeks: 0.00MB + Silnik InnoDB
    pasta_wp_wc_admin_note_actions: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_wc_category_lookup: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    pasta_wp_wc_customer_lookup: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    pasta_wp_wc_download_log: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    pasta_wp_wc_order_coupon_lookup: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    pasta_wp_wc_order_product_lookup: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB
    pasta_wp_wc_order_stats: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
    pasta_wp_wc_order_tax_lookup: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    pasta_wp_wc_product_meta_lookup: Dane: 0.02MB + Indeks: 0.09MB + Silnik InnoDB
    pasta_wp_wc_reserved_stock: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    pasta_wp_wc_tax_rate_classes: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_wc_webhooks: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    pasta_wp_woodmart_wishlists: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    pasta_wp_woodmart_wishlist_products: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB

    ### Post Type Counts ###

    acf-field: 2
    acf-field-group: 2
    attachment: 887
    cms_block: 119
    custom_css: 1
    elementor_library: 3
    elementor_snippet: 2
    mc4wp-form: 1
    nav_menu_item: 44
    page: 23
    post: 1
    product: 21
    product_variation: 3
    revision: 725
    shipment: 10
    shop_coupon: 32
    shop_order: 31

    ### Security ###

    Secure connection (HTTPS): ?
    Twój sklep nie u?ywa protoko?u HTTPS. Dowiedz si? wi?cej o HTTPS i certyfikatach SSL .
    Hide errors from visitors: ?

    ### Active Plugins (9) ###

    Advanced Custom Fields PRO: przez Delicious Brains – 5.10.2
    Autoptimize: przez Frank Goossens (futtta) – 2.9.2
    PublishPress Capabilities: przez PublishPress – 2.3
    Elementor Pro: przez Elementor.com – 3.4.1
    Elementor: przez Elementor.com – 3.4.4
    Flexible Shipping: przez WP Desk – 4.8.4
    Loco Translate: przez Tim Whitlock – 2.5.4
    PublishPress Permissions: przez PublishPress – 3.6
    WooCommerce: przez Automattic – 5.8.0

    ### Inactive Plugins (14) ###

    Bulk WooCommerce Category Creator: przez Kartik Parmar – 2.1
    Mailchimp for WooCommerce: przez Mailchimp – 2.5.3
    MC4WP: Mailchimp for WordPress: przez ibericode – 4.8.6
    Pay by paynow.pl: przez mElements S.A. – 2.2.13
    Safe SVG: przez Daryll Doyle – 1.9.9
    Show Me The Cookies: przez Jay Versluis – 1.0
    UpdraftPlus – Backup/Restore: przez UpdraftPlus.Com
    DavidAnderson – 1.16.63

    WooCommerce Fakturownia: przez WP Desk – 1.6.1
    WooCommerce InPost: przez WP Desk – 3.17.0
    WooCommerce Product SKU Generator: przez SkyVerge – 2.4.5
    WooCommerce Smart Coupons: przez StoreApps – 4.27.0
    WooCommerce UPC, EAN, and ISBN: przez Scott Bolinger – 0.5.1
    Woodmart Core: przez – 1.0.29
    YITH Pre-Order for WooCommerce Premium: przez YITH – 1.7.4

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: PLN (z?)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Strona sklepu: #7 – /sklep/
    Koszyk: #8 – /koszyk/
    Zamówienie: #9 – /zamowienie/
    Moje konto: #10 – /moje-konto/
    Regulamin: #12199 – /regulamin-sklepu/

    ### Theme ###

    Name: Re Cucina
    Version: 1.0.0
    Author URL: https://childtheme-generator.com/
    Child Theme: ?
    Parent Theme Name: Woodmart
    Parent Theme Version: 6.1.0
    Parent Theme Author URL: https://themeforest.net/user/xtemos
    WooCommerce Support: ?

    ### Templates ###

    Overrides: woodmart/woocommerce/archive-product.php
    woodmart/woocommerce/cart/cart-item-data.php
    woodmart/woocommerce/cart/cart.php
    woodmart/woocommerce/cart/cross-sells.php
    woodmart/woocommerce/cart/mini-cart.php
    woodmart/woocommerce/checkout/form-checkout.php
    woodmart/woocommerce/checkout/thankyou.php
    woodmart/woocommerce/content-product-cat.php
    woodmart/woocommerce/content-product.php
    woodmart/woocommerce/content-single-product.php
    woodmart/woocommerce/content-widget-product.php
    woodmart/woocommerce/global/breadcrumb.php
    woodmart/woocommerce/global/form-login.php
    woodmart/woocommerce/global/quantity-input.php
    woodmart/woocommerce/loop/add-to-cart.php
    woodmart/woocommerce/loop/loop-end.php
    woodmart/woocommerce/loop/loop-start.php
    woodmart/woocommerce/loop/no-products-found.php
    woodmart/woocommerce/loop/orderby.php
    woodmart/woocommerce/loop/pagination.php
    woodmart/woocommerce/loop/sale-flash.php
    woodmart/woocommerce/myaccount/form-login.php
    woodmart/woocommerce/product-searchform.php
    woodmart/woocommerce/single-product/add-to-cart/grouped.php
    woodmart/woocommerce/single-product/add-to-cart/variable.php
    woodmart/woocommerce/single-product/meta.php
    woodmart/woocommerce/single-product/product-image.php
    woodmart/woocommerce/single-product/product-thumbnails.php
    woodmart/woocommerce/single-product/rating.php
    woodmart/woocommerce/single-product/related.php
    woodmart/woocommerce/single-product/sale-flash.php
    woodmart/woocommerce/single-product/tabs/tabs.php
    woodmart/woocommerce/single-product/title.php
    woodmart/woocommerce/single-product/up-sells.php
    woodmart/woocommerce/single-product.php

    ### Action Scheduler ###

    Anulowano: 1
    Oldest: 2021-11-04 18:26:11 +0100
    Newest: 2021-11-04 18:26:11 +0100

    Zakończ: 222
    Oldest: 2021-10-08 10:09:40 +0200
    Newest: 2021-11-04 19:12:13 +0100

    Oczekuj?ce: 2
    Oldest: 2021-11-05 09:39:45 +0100
    Newest: 2021-11-05 10:29:54 +0100

    ### Status report information ###

    Generated at: 2021-11-04 19:23:31 +01:00

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Steve Burge

    (@stevejburge)

    Hi @troxx

    Thanks for using PublishPress.

    Go to Permissions > Settings > Core and stop the plugin from managing orders. Does that help?

    Plugin Author Steve Burge

    (@stevejburge)

    Closing after a week with no reply. Please follow up if this remains an issue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Woocommerce doesn’t show user orders on “my account” page’ is closed to new replies.