WooCommerce dropdown content disappears

  • Resolved Florian Hirzinger

    (@thevelocity)


    6 years, 6 months ago

    Hi!

    First of all: Thank you for this great plugin! It’s incredible, how easy it is to translate a website using TranslatePress.

    However, I’ve noticed that on WooCommerce product pages the content of the dropdown menu for the product size disappears. When you click on “choose an option”, the dropdown menu is empty. When you switch to German, the dropdown menu correctly contains the options 105 x 70 cm, 120 x 80 cm, 150 x 100 cm, 180 x 120 cm.

    What can I do to resolve this? Thank you very much for your help and your great work!

    Florian

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Florian Hirzinger

    (@thevelocity)

    Hi!

    Have you maybe already found a solution for this?

    Thank you for your help!

    Plugin Author Cristian Antohe

    (@sareiodata)

    Hi Florian,

    Sorry for the delay.

    The weird thing is that your select actually has options in the HTML of the page. However, in the dom (what the browser sees) there aren’t any.

    So my guess is there is JS problem that removes those options.

    What I would suggest is try and disable all caching / minification plugins . I see you’re using WP Fastest Cache so try and disabled it temporarily and see if that makes a difference.

    Thread Starter Florian Hirzinger

    (@thevelocity)

    Hi Cristian,

    Thank you for your response. I tried deactivating WP Fastest Cache, but it didn’t work. After that I tried deactivating all other plugins (except WooCommerce), but that didn’t help either. I also deactivated the “Minify And Combine Javascript Files” and “Minify And Combine CSS Files” in the Divi Theme Options – without success. Is there maybe another solution?

    Thanks!

    Plugin Author Cristian Antohe

    (@sareiodata)

    Hi,

    Can you please contact us via https://translatepress.com/support/

    I might need more details regarding your setup that should not be posted on a public forum.

    Plugin Author Cristian Antohe

    (@sareiodata)

    Closing this. Is fixed in the latest version.

Viewing 5 replies - 1 through 5 (of 5 total)
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