Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Steve Truman

    (@a3rev)

    You have a Theme or Plugin conflict. The gallery works out of the box on over 12,000 sites – See the demo here on the Woo Canvas Theme or here on the a3rev site.

    Try deactivating your other plugins 1 by until you find the culprit. If that is not the issue it is your theme – talk to the theme dev.

    I got a same problem, looking for solution, will follow Steve suggestion also. If any of you got more info or solved it, please post it here!! Thanks

    Thread Starter alaskatoargentina

    (@alaskatoargentina)

    : (

    Plugin Author Steve Truman

    (@a3rev)

    Hi @nizamkazi , @alaskatoargentina

    What themes are you guys using? You can easily verify if it is a theme conflict by installing the default WordPress theme – WooCommerce with all other plugins deactivated – that would show you that the Gallery works just fine. Then activate the plugins 1 by 1 until you find the culprit.

    Best of course to do this on a dev or a local. That is exactly what any developer would do to find the culprit – when you do please post here which one it is and I’ll have a look at why it is happening and let you know what I find. Thank you

    Thread Starter alaskatoargentina

    (@alaskatoargentina)

    Plugin Author Steve Truman

    (@a3rev)

    @alaskatoargentina

    Don’t know that theme – had a look at the link you gave – I don’t see anywhere where it says on that theme that it is WooCommerce compatible? If it is not you are going to run into some trouble.

    Still if the developer has coded to strict WordPress Codex you should not have any trouble – but obviously it isn’t.

    Anyway – to speed things up for yourself try activating the default WordPress theme and see how the gallery displays. That will tell you if it is the theme or a plugin you have installed.

    Thread Starter alaskatoargentina

    (@alaskatoargentina)

    Thanks so much for the fast response, I’ll try that. Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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