Woocommerce endpoint reutrn 404 page not found
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Hi there!
The problem I’m facing is that, if I try to edit woocommerce billing address in my account page, it will return me 404 page not found…
I’ve had already disabled all of my plugins, swtiched theme to original WP theme – Twenty Twenty-one, still won’t work. I’ve contacted flatsome support, didn’t get a solution on how to fix this.
Do you have any suggestions on how to fix this?
Best regards,
Aklih!- This topic was modified 3 years, 2 months ago by aklih.
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Hi @aklih ,
> The problem I’m facing is that, if I try to edit woocommerce billing address in my account page, it will return me 404 page not found…
1) Could you check if the current My Account page is in the trash? Have you perhaps created multiple My Account pages?
2) The 404 error might be due to newly created permalinks. You may need to refresh the permalinks. Navigate to Dashboard->Settings->Permalinks, do nothing and save.
Thanks!
Hi,I’ve checked and I haven’t created multiple my account page, and I’ve navigated to Dashboard->Settings->Permalinks, do nothing and save… It still won’t fix my problem…
Do you have any more suggestions?
Hi there,
Do you have any more suggestions?
Not from the top of my head currently. Could you send us your system status report, so we can check your site configuration:
Image Link: https://d.pr/i/I4WpOa
Kind regards,
Hi,
System report:
### WordPress Environment ### WordPress address (URL): https://demo.ekosirarna.si Site address (URL): https://demo.ekosirarna.si WC Version: 5.6.0 REST API Version: ? 5.6.0 WC Blocks Version: ? 5.5.1 Action Scheduler Version: ? 3.2.1 WC Admin Version: ? 2.5.1 Log Directory Writable: ? WP Version: 5.8.1 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ? Language: sl_SI External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.3.30 PHP Post Max Size: 50 MB PHP Time Limit: 90 PHP Max Input Vars: 7000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 10.3.31-MariaDB-log-cll-lve Max Upload Size: 20 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 5.6.0 WC Database Prefix: wpe5_ Skupna velikost podatkovne zbirke: 202.30MB Velikost podatkov podatkovne zbirke: 161.74MB Velikost kazala podatkovne zbirke: 40.56MB wpe5_woocommerce_sessions: Podatki: 0.05 MB + Kazalo: 0.02 MB + Pogon InnoDB wpe5_woocommerce_api_keys: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB wpe5_woocommerce_attribute_taxonomies: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB wpe5_woocommerce_downloadable_product_permissions: Podatki: 0.02 MB + Kazalo: 0.06 MB + Pogon InnoDB wpe5_woocommerce_order_items: Podatki: 1.52 MB + Kazalo: 0.23 MB + Pogon InnoDB wpe5_woocommerce_order_itemmeta: Podatki: 7.52 MB + Kazalo: 7.03 MB + Pogon InnoDB wpe5_woocommerce_tax_rates: Podatki: 0.02 MB + Kazalo: 0.06 MB + Pogon InnoDB wpe5_woocommerce_tax_rate_locations: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB wpe5_woocommerce_shipping_zones: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB wpe5_woocommerce_shipping_zone_locations: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB wpe5_woocommerce_shipping_zone_methods: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB wpe5_woocommerce_payment_tokens: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB wpe5_woocommerce_payment_tokenmeta: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB wpe5_woocommerce_log: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB wpe5_actionscheduler_actions: Podatki: 2.52 MB + Kazalo: 1.38 MB + Pogon InnoDB wpe5_actionscheduler_claims: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB wpe5_actionscheduler_groups: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB wpe5_actionscheduler_logs: Podatki: 1.52 MB + Kazalo: 0.80 MB + Pogon InnoDB wpe5_commentmeta: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB wpe5_comments: Podatki: 1.52 MB + Kazalo: 0.84 MB + Pogon InnoDB wpe5_e_submissions: Podatki: 0.02 MB + Kazalo: 0.27 MB + Pogon InnoDB wpe5_e_submissions_actions_log: Podatki: 0.02 MB + Kazalo: 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I’m not seeing anything there that would specifically cause an issue.
Can you once again deactivate everything except for WooCommerce and change the theme to 2021, then send us two screenshots:– Where you attempt to change your address
– The 404 page you’re taken to after thatWe recommend https://snipboard.io for sharing screenshots – please follow the instructions on the page, then paste the URL in this thread.
Thanks!
Attempt to change the address:
https://snipboard.io/XsC462.jpg
404 page not found:
https://snipboard.io/vI8E0R.jpg@jricketts4 Hi, do you have any suggestions on how to fix my problem?
Thanks for getting back, @aklih.
Thanks for the screenshots.
The URL of the 404 page is not well captured, is it possible to share it with us?
Further, we’d appreciate it if you could also share a screenshot of the WooCommerce → Settings → Advanced → Account endpoints for additional checks.
Thanks.
Hi,
account endpoints screenshot:
https://snipboard.io/sQMziC.jpg404 page not found screenshot:
https://snipboard.io/mFsxRd.jpgWhat I have figure it out right now is that if I change the WP’s langugae (Settings → General → Site language) from Sloven??ina to US the endpoint for editing billing address works it wont return 404 page not found.
Do you have any suggestions on how to fix this?
Screenshot After changing the WP language to US:
https://snipboard.io/zin9fG.jpgHi @aklih,
On a test site, I changed the site language from English to Sloven?ina but the edit address seems to still work.
It seems that the account endpoints screenshot you shared is not available, but I’d recommend using these default endpoints – https://docs.woocommerce.com/document/woocommerce-endpoints-2-1/#section-2.
Let us know how it goes.
Thanks.Hi there! It’s working now, I’ve changed the checkout endpoints on default and it’s working now!
Thanks for your time and help!
Glad to hear it – thanks for the update!
I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.
Cheers!
- The topic ‘Woocommerce endpoint reutrn 404 page not found’ is closed to new replies.