Woocommerce endpoints not working

  • Wow! Need a bit of advice. I have been using UM for quite a while, and suddenly, the woocommerce endpoints do not work when it is enabled. Not only that, but to get them to work again after disabling it, I have to disable woocommerce and re-enable it and it’s payment gateways.

    Any ideas?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @gailsmusic4kids,

    Have you tried to do a quick conflict test to rule out conflicts with other plugins?
    How to do a plugin/theme conflict test?

    Regards.

    Thread Starter gailsmusic4kids

    (@gailsmusic4kids)

    I had to do a lot to find the problem. I switched to 2016 theme, woocommerce store theme to test. That was actually the first thing I did. It was a quick check to perform.

    It finally came down to:

    Only woocommerce activated (not even Jetpack), then activate UM, and whammo. Account endpoints gone. Then when I shut off UM, the endpoints would not come back until I first disabled then re-enabled woocommerce. I also found that it was interfering with any sale that involved changing of member roles. Sales that were just products or downloads were not a problem and went through fine. I’ve actually lost money on this problem, and switched to woocommerce memberships, but I would like to continue to help you debug.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @gailsmusic4kids,

    Are you sure you are not using endpoints on the Ultimate member pages?

    Regards.

    Thread Starter gailsmusic4kids

    (@gailsmusic4kids)

    Positive. There are no endpoints on ultimate member pages, the only place they appeared was on the Woocommerce My Account page.

    Same issue here. Will there be a fix soon?

    Same issue here!!! 2 weeks trying to find a solution…

    • This reply was modified 6 years, 9 months ago by pshift.

    hi guys, I have a similar problem with endpoints that is’nt working in woocommerce. Perhaps is a problem related to permalinks. Do you have some suggestions?

    @epasini
    They solved my problem with this instructions:

    Please go to the Pages section and create a new Account page then add a [ultimatemember_account] shortcode there.
    Don’t forget to assign the new account page in Ultimate member -> Settings -> Setup and see if this solves your issue.

    Look the original post:
    https://www.ads-software.com/support/topic/woocommerce-my-account-doesnt-work-with-ultimatemember/

Viewing 8 replies - 1 through 8 (of 8 total)
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