• Resolved wp_user1

    (@wp_user1)


    Hey!

    We have following problem: after activating UsersWP we cannot open endpoints from WooCommerce.
    Please see: https://woocommerce.com/document/woocommerce-endpoints-2-1/

    In our example
    /mein-konto/
    works
    but when I open e.g.
    /mein-konto/orders/
    it only shows the
    /mein-konto/ page. The url in browser is still /mein-konto/orders/, but I dont open it. Other links as well (e.g. /mein-konto/edit-address/).

    When I deactivate UsersWP, all works fine.

    How can we solve that?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support alexrollin

    (@alexrollin)

    Hi,

    Are you using our WooCommerce addon for UsersWP? In that addon by default the WC Account is overridden.

    If you are facing issues then you can try disabling that from
    UsersWP->Addons->WooCommerce->Disable take over WC account page by UsersWP account page

    If you want us to help further please open a support ticket here: https://userswp.io/support/

    Thread Starter wp_user1

    (@wp_user1)

    Hey Alex, no we are not using this addon…

    Plugin Support alexrollin

    (@alexrollin)

    It can be possible that ‘mein-konto’ is a slug of page otherwise there could not be any conflicts between UWP and WC if customer is not using our addon. You can ask for creating a support request if needed.

    If you want us to help further please open a support ticket here: https://userswp.io/support/

Viewing 3 replies - 1 through 3 (of 3 total)
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