Woocommerce error after update

  • Hai, I’ve just updating woocommerce and have error notification:

    Error E_COMPILE_ERROR disebabkan oleh kode di baris 168 dari berkas /home/u5585428/public_html/bayar/wp-content/plugins/woocommerce/vendor/autoload_packages.php. Pesan error: require_once(): Failed opening required ‘/home/u5585428/public_html/bayar/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Package.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’)

    I’ve using twenty-twenty template and do not use another plugin. Is there any way to solve this problem? thanks before

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello there,
    This might be related to the PHP version installed on your site.

    Can you send us a copy of your status report from WP Admin > WooCommerce > Status > System Status > Click – Get system report?

    Thread Starter janaloka

    (@neno0999)

    Hai,

    Actually, I cannot activate the plugin and access status report as you ask. it says:

    “There was a serious error on your website. Please check the inbox on your site’s admin email for guidance.

    Learn more about debugging on WordPress.”

    And my site use:
    WordPress Version 5.4.1
    Current theme: Twenty Twenty Child (version 1.2.1589082488)
    Current plugin: WooCommerce (version 4.2.0)
    PHP version 7.4.4

    • This reply was modified 4 years, 9 months ago by janaloka.
    • This reply was modified 4 years, 9 months ago by janaloka.
    Thread Starter janaloka

    (@neno0999)

    Hi, my problem still occur after 1 week. Just activated wp_debug and it say:

    Warning: require_once(/home/u5585428/public_html/bayar/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Package.php): failed to open stream: No such file or directory in /home/u5585428/public_html/bayar/wp-content/plugins/woocommerce/vendor/autoload_packages.php on line 168

    Fatal error: require_once(): Failed opening required ‘/home/u5585428/public_html/bayar/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Package.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/u5585428/public_html/bayar/wp-content/plugins/woocommerce/vendor/autoload_packages.php on line 168

    Please help how to solve this

    Hello, I have exactly the same message, I’m using php 7.2. Does anyone have any idea how to fix this problem?

    I have such a message in the panel in safe mode:

    This plugin was unable to load properly and was stuck in safe mode.

    An error of type E_COMPILE_ERROR was caused on a line 168 file …/wp-content/plugins/woocommerce/vendor/autoload_packages.php. Error message: require_once(): Failed opening required ‘/…/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Package.php’ (include_path=’.:/opt/alt/php72/usr/share/pear’)

    • This reply was modified 4 years, 7 months ago by toolnet.
    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Very sorry for the delay, it seems we missed the notifications here.

    Are you all still dealing with this error?

    If the error still remains for any of you, please try the steps listed here:

    https://www.ads-software.com/support/topic/version-4-3-fatal-error/#post-13161035

    As always, a full website backup before making these changes is advised.

    • This reply was modified 4 years, 7 months ago by Zach W.
Viewing 5 replies - 1 through 5 (of 5 total)
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