woocommerce => Error processing checkout. Please try again.

  • Resolved sebalexresch

    (@sebalexresch)


    1 year, 4 months ago

    Dear support team,

    great that it’s possible to post a question/problem here! Thanks a lot!

    I have Woocommerce installed on my website and installed Translatepress now as well to add English to the existing German language.

    In Woocommerce I only allow bank transfer as payment. Nothing else.

    But as soon as translatepress is activated, I get the following error on the Woocommerce checkout page: “Error processing checkout. Please try again.” It’s displayed as a warning message and the user has obviously the impression that his order wasn’t processed.

    As soon as I deactivate Translatepress, everything works again as intended.

    I searched via Google and all Woocommerce topcis here in the forum, but couldn’t find anything related.

    Thanks a lot for your ideas,
    Sebastian

    • This topic was modified 1 year, 4 months ago by sebalexresch.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter sebalexresch

    (@sebalexresch)

    I need to add to the following:

    The booking process works as intended if there is Woocommerce and Translatepress installed.

    It works as well if Woocommerce and Germanized is installed. Germanized is a plugin that ensures the online store is compliant with German law.

    However, as soon as I put Germanized and Translatepress next to each other on the server, I get the error message as described above.

    Hello,

    As this seems to need further investigation my suggestion would be to create a ticket at:
    https://translatepress.com/support/ask-a-presale-question/

    P.S — Please mention this link so me or my colleagues will know what we already tried and didn’t work.

    Kind regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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