woocommerce fatal error

  • Resolved mxsport7

    (@mxsport7)


    2 years ago

    Hi, I can not activate woocommerce plugin. It gives me fatal error report:

    Warning: require(/data01/virt99145/domeenid/www.mxsport.ee/htdocs/wp-content/plugins/woocommerce/src/Autoloader.php): Failed to open stream: No such file or directory in /data01/virt99145/domeenid/www.mxsport.ee/htdocs/wp-content/plugins/woocommerce/woocommerce.php on line 24

    Fatal error: Uncaught Error: Failed opening required ‘/data01/virt99145/domeenid/www.mxsport.ee/htdocs/wp-content/plugins/woocommerce/src/Autoloader.php’ (include_path=’.:’) in /data01/virt99145/domeenid/www.mxsport.ee/htdocs/wp-content/plugins/woocommerce/woocommerce.php:24 Stack trace: #0 /data01/virt99145/domeenid/www.mxsport.ee/htdocs/wp-admin/includes/plugin.php(2314): include_once() #1 /data01/virt99145/domeenid/www.mxsport.ee/htdocs/wp-admin/plugins.php(192): plugin_sandbox_scrape(‘woocommerce/woo…’) #2 {main} thrown in /data01/virt99145/domeenid/www.mxsport.ee/htdocs/wp-content/plugins/woocommerce/woocommerce.php on line 24

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Roxy

    (@roxannestoltz)

    Hi @mxsport7 ,

    Thanks for reaching out!

    I understand that you are receiving this error message when trying to activate WooCommerce, is this correct?

    It appears that the error is related to a missing file in the WooCommerce plugin directory.

    As a first step, can you delete the WooCommerce plugin, download a fresh copy, here, and then check if you are able to install it now?

    If the issue persists, I’d suggest checking if there are any theme/plugin conflicts causing this issue by doing the following:

    Theme Conflict test: Temporarily change the theme on your site to?Storefront, then check to see if you are able to install WooCommerce successfully.

    If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you.

    Full Conflict test: if changing the theme doesn’t help, you’ll want to deactivate all plugins?and then try installing WooCommerce.

    If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from.

    If you don’t want to test on your live site, then create a staging site using a plugin called WP Staging.

    Let us know how this goes!

    Thread Starter mxsport7

    (@mxsport7)

    Thanks for the info. We have solved the problem. It has been related to some update.

    Roxy

    (@roxannestoltz)

    Hi @mxsport7 ,

    Thanks for providing an update, and glad to hear that this is sorted!

    Since this has been resolved, feel free to create a new topic should you need any further help.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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