WooCommerce Free Gift Coupons

  • Resolved manuelk93

    (@manuelk93)


    3 years, 10 months ago

    `I add a couponcode via the coupons and expect that I an actually paid product is now free in the shopping cart.
    However, the product is not added for free, but for a fee.
    Normally, with the code “justapplaus” should be a
    https://www.applausgin.com/produkt/applaus-dry-gin-50ml/ should be added. The only condition is that https://www.applausgin.com/produkt/applaus-dry-gin-500ml/ is in the shopping cart.
    However, the wildest things happen.
    For example, the total amount doubles or sometimes only the 6.50 is added.
    Only one thing never happens!
    The desired product is never added for free …
    Does anyone have an idea how I can solve the problem or is there a better plugin ?

    • This topic was modified 3 years, 10 months ago by manuelk93.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi there,

    For this issue, please create a ticket with us at WooCommerce support using the following link. To make everything go more smoothly, please be logged into the WooCommerce account that holds the license to Free Gift Coupons.

    https://woocommerce.com/my-account/create-a-ticket/

    Looking forward to hearing from you!

    Ross

    Thread Starter manuelk93

    (@manuelk93)

    as mentioned above I am trying to solve the problem for a customer … therefore I /my account do not own the license.

Viewing 2 replies - 1 through 2 (of 2 total)
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