WooCommerce Google Analytics fatel Issue

  • Resolved ujjawalchhetri

    (@ujjawalchhetri)


    2 months, 1 week ago

    I am using the WooCommerce Google Analytics plugin, and I am encountering an issue on my site’s admin dashboard. Below is the error message that is appearing. You can find the screenshot here.

    Uncaught TypeError: Unsupported operand types: string * int in /chroot/home/a9a9027c/b272a54774.nxcli.net/html/wp-content/plugins/woocommerce-google-analytics-pro/src/Tracking/Adapters/Order_Event_Data_Adapter.php:99 Stack trace: #0 /chroot/home/a9a9027c/b272a54774.nxcli.net/html/wp-content/plugins/woocommerce-google-analytics-pro/src/Tracking/Adapters/Order_Event_Data_Adapter.php(70): SkyVerge\WooCommerce\Google_Analytics_Pro\Tracking\Adapters\Order_Event_Data_Adapter->get_order_value() #1 /chroot/home/a9a9027c/b272a54774.nxcli.net/html/wp-content/plugins/woocommerce-google-analytics-pro/src/Tracking/Events/GA4/Purchase_Event.php(180): SkyVerge\WooCommerce\Google_Analytics_Pro\Tracking\Adapters\Order_Event_Data_Adapter->convert_from_source() #2?

    I also checked my WooCommerce logs, and this issue is repeatedly occurring with PayPal payments. You can view the screenshot here.

    please provide the solution so that my issue can be resolved

Viewing 1 replies (of 1 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @ujjawalchhetri,

    Thank you for reaching out.

    I understand you’re experiencing an issue with the WooCommerce Google Analytics plugin, specifically an error on your site’s admin dashboard.

    We appreciate the detailed information and screenshots you’ve provided.

    Looking at the shared screenshot, I could also notice that there was an issue with your subscription using PayPal. Before proceeding further, do you remember making any changes before the issue started, such as updating or installing plugin(s)?

    Also, to rule out a possible conflict with other plugins, I recommend running a conflict test as described here. You can make a staging site and run the test there to avoid making changes to your live store. Here are the steps to creating a staging site.

    Let us know how this goes so that we can assist with further troubleshooting steps.

Viewing 1 replies (of 1 total)
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