woocommerce installation fail

@nico-liebenberg Delete the woocommerce folder first then install the woocommerce then this error will be flush out.

@mohitmishra can you please guide me as to how I delete the woocommerce folder.

Thanx.

@nico-liebenberg Go to wp-content/plugins at there you will be able to see the woocommerce folder delete this folder from here then it will not throw this error.

@mohitmishra do you mean I need to uninstall the woocommerce plugin? If you mean that, the plugin is not installed. I can’t get it installed.

Yes uninstall it then intall it again then it will not say that folder already contain

@mohitmishra I cannot uninstall it because it does not exist on my side. It is NOT installed. I can’t uninstall a plugin which is not installed.

@mohitmishra would you please be so kind as to help me with this?

@nico-liebenberg Can you please let me know is everything is working on the default theme of the wordpress.

Hey @nico-liebenberg,

Do you have access to the web host’s control panel or FTP access to the site? You’ll need to be able to view the site’s files directly to fix this. Some web hosts have a file browser you could use or FTP will work as well.

You’ll want to go to the site’s root and then go to /wp-content/plugins and delete the WooCommerce folder here.

After that, you’ll be able to install it from your WordPress dashboard. If you run into any trouble, please let us know.

Cheers

Hi @nico-liebenberg,

It’s been about a week since we last hear from you about this. I hope that means you were able to get this fixed. If you still have trouble, please open up a new thread and we’ll be happy to help you out.

Take care